การให้คะแนนและบทวิจารณ์โดยรวม Sunbird Lodge Elementaita

Despite being told that my booking was guaranteed and that you withdrew monies from my account - on arrival I was told that Sunbird had no knowledge of the booking, were full and had no knowledge of Hotels.com. My husband and I were left without any accommodation in the vicinity because of the World Rally Championships. You failed to respond to emails and phone calls to date. And have not refunded my money