EL CLIENTE CUANDO HACE RESERVACION AUTOMATICAMENTE CFREE QUE LO VAN A RECOGER EN EL AEROPUERTO COMO DICE LA PAGINA WEB, PERO NO ES ASI. SE PÙEDE MEJORAR ESA COORDINACION CON LAS PERSONAS QUE HACEN LA RESERVACION Y EL CHOFER O EN TAL CASO NO OFRECER DICHO SERVICIO. ES UNA SUGERENCIA PARA QUE PUEDAN MEJORAR. TIENEN UNOS EXCELENTE SALONES DE EVENTOS QUE NO OLOS HAN PROMOCIONADO, PUEDEN HACER INFOGRAFIAS Y MEJOR LA PAGINA WEB

El mejor hotel del Coca.

Es el mejor hotel en Coca. Sus instalaciones son muy completas.

El mejor hotel en El Coca. Personal muy amable y siempre listos a ayudar. Habitaciones muy limpias y sus áreas de recreación son muy buenas.

The Gran Hotel was wonderful. After coming out of the deep Amazon we were excited to have some plush accommodations. This hotel fits that bill. The property is truly like a resort. The pool and surrounding area is relaxing and felt like a vacation getaway. The breakfast buffet was excellent with many options and great local cuisine. I would highly recommend this hotel.

Muy buena habitación, cómoda y limpia. El personal siempre amable. La comida igual muy buena.

United lost my Bags - Silvia at reception helped me a lot.

Highly recommend this great hotel. The rooms are so clean, well appointed, and comfortable. The pool area is superb. The restaurant is delicious. We loved ever part of this beautiful hotel.

Kaipasin huoneeseen kassakaappia, muutoin hotelli huippusiisti, mukavat huoneet, hyvä ilmastointi, siisti ravintoja ja mulava allasalue. Kuntosali sadepäiviä varten. Erityisen ystävällinen ja huomioiva henkilökunta.

Appreciated the breakfast and airport shuttle. The pool was great after being in the jungle for a week!

Es el mejor hotel en Coca. Personal amable, buena comida y las habitaciones son amplias y siempre limpias.

The staff was very courteous and helpful. The linens were amazing. I was glad to find AC in the room. The television had many popular apps installed so we were able to watch some television. The pool was nice and I was able to swim some laps. The free breakfast was good. It was only a short walk to Coca. It was a very nice stay.

This was a nice hotel and more luxurious than expected. The pool and garden layout are wonderful, rooms clean and nicely furnished. My only issue was, no warm water in the shower (yes, despite the hot and humid weather).

I stayed at this hotel twice, once before Amazon jungle trip and then after. It was a very nice and safe hotel. Staff was very friendly and respnsive to questions and needed services. It is close to downtown Coca, and the city center is a good walkable place. Although I did not use the pool, it, and the surrounding propert looked very inviting.

The one night stay was very, very comfortable. The room was tremendous in size and the breakfast was perfect. And the tour within the facilities by a staff member was fantastic. I will certainly recommend Gran Hotel De Lago El Coca to anyone traveling to this area.

Excelente atención de parte del personal del Hotel, habitaciones limpias y con detalles de calidez.

The staff was pretty friendly and tried to help out. The room was clean. It was weird that you had specifically ask for certain toiletries. The pool was covered with alga. Even though they claim to have airport pick it, it is only available during the week. If you travel during the weekend, you are out of luck. The worst is that they don't tell you in the Orbitz price there is a surprise 10% service charge. The Orbitz price includes the tax but not the service price.

Great staff

Incrível

Problemas por diferencia con el costo de expedia y el costo real cobrado por el hotel.