Was over all a good experience

It was okay. Staff was helpful. Lacked amenities like out plugs.

Room clean Good pool and jacuzzi Beach and sea amazing Shallow sea - beautiful sand Good places to eat along the beach to the left and right Lovely gardens in the central area Right on the beach Beach bar nice

The room was lovely and the people who work there are amazing, slways checking to make dure you are ok and not needing anything. When airtransat changed our flights on us they worked out a plan for us so we didn't have to find other accommodations for the 2 days that we would be at the end

found a condom under the bed and had bed bugs my wife got bits all over

Excellent!

Staff was great They clean the rooms every day Close to every thing Internet could have been stronger

We never got an upgraded room after I complained but they did bring hot water pot for coffee o was not happy at this resort at all! It’s also was dirty place to stay

No hot water in the room , safe did not work

Title: Returned After a Good First Stay — Very Disappointed This Time I previously stayed at Negril Beach Club, and my first visit was pleasant. I had a standard room with a small kitchenette, and it was clean and comfortable. That positive experience is what made me choose the property again. Unfortunately, this stay was completely different. When I arrived, I was told the room I booked on Expedia was not available. The standard room they showed me looked nothing like the photos. I was then offered an upgraded studio for an additional $234, which I ended up paying. Which is (scam) they have set up. On Day 1, something poked my upper thigh when I stretched my leg on the mattress. I ignored it at first. On Day 2, it scraped my leg again. When I lifted the sheet, I found a wire sticking out of the mattress. I reported it to the front desk, and the housekeeper came in and flipped or turned the mattress to the other side of the bed instead of replacing it. The mattress was extremely old and worn. Other issues included: • Very low shower water pressure • Cooling system not working • Refrigerator stopped working and leaked water • Broken window shade • Drawers with a strong odor • Dingy linens and towels The location is excellent, and Travelers and 1Fusion bar & restaurant door were great places to eat. But even a great location can’t make up for the lack of comfort and maintenance. Overall, my first stay here was nice, but this visit was disappointing.

Oo t

The hotel had pros and cons. Me and my husband stayed in a one bedroom apartment room for nearly a week. Pro: - Less than 2 min walk to beach - right on the strip near lots of restaurants - Hospital right across the street for those of us who are easily injured on vacation - Staff is very friendly Cons - no one could tell me where the continental breakfast was located even after I asked several employees, on our last day we were pointed to a restaurant where breakfast was made to order and charged per item, so they don’t offer continental breakfast - The water pressure was low the entire stay I like a pressure wash after going to beach - The plugs for the bedroom, only one worked the rest never worked with my phone charger - The stove was missing a covering - The room is outdated - WiFi very unreliable it goes in and out all day long. As someone who doesn’t have a international plan I needed it to contact family and the calls wouldn’t go through or dropped frequently -you can here the street sounds all night long and every morning

Pleasant staff, clean room, bar beach staff very pleasant. Pool fine and so wonderful on the beach

Room and facilities not as expected.

We had the greatest maid, Yanique. She took excellent care of us and the room was always spotless.

Property is run down. Needs a lot of repairs.

The room was clean, comfortable and suited our needs. Access to the beach was perfect which we enjoyed daily.

Breakfast was not included . Room did not have basics such as kettle and iron or cups.

The room was clean and spacious. When we arrived all the appliances (except the microwave) were hooped (due to an electrical fire). The staff immediately fixed or replaced all affected appliances. The staff is very friendly and polite.

One Love