The staff were just so lovely - makes such a difference to have kind helpful people assisting you! the place is beautiful and the spa was divine

We absolutely loved this hotel! The staff was phenomenal and went above and beyond, we loved the coffee shop and restaurant/bar on premises, and there is many restaurants, grocery store, and laundry facility within walking distance.

Beautiful but small balcony room with a great view. Had everything we needed including a big bath tub. Breakfast buffet was phenomenal. Great downtown location. Parking on the street wasn't hard after we downloaded the app. Hotel staff could have been a little more helpful with this. One female staff was quite dismissive when I asked for help but others were very helpful. Loved the cat in the lobby.

My stay at Grandi Hotel was excellent. A lot of people checking in and out, however the wait wasn’t too long and the staff were helpful and friendly. Stayed for 3 nights. Rooms were cleaned daily upon request and it was quiet on the 5th floor. Bar staff were also helpful and offered great service. Overall highly recommend if you want to stay in that area of Reykjavik.

Staff was extremely helpful but our room was not great. The balcony was unusable due to the floor bowing up. The shower drained very slow and the water would be ankle deep in the tub before you would be done showering. It also leaked under the glass wall causing the bathroom floor to be very wet. The blankets on the bed were very small and not long enough to cover your whole body.

The rooms were fantastic and staff was very friendly. The breakfast was delicious but I wish I had pre-purchased the breakfast buffet. It would have been less costly.

Exceptional experience! Would highly recommend this hotel. It may be a little more expensive than some other options but it’s worth it. Great location, great amenities, and great staff!

Could not cool the room down. No vanity in the bathroom. Staff were great.

Enjoyable stay and front desk staff was exceptionally helpful.

This hotel was in the perfect location for us to explore the area. Great room with a balcony that overlooked water in the distance. Great bathroom and comfortable bed. We would stay here again. The only disadvantage is that there was not a parking garage so we had to drop our rental car earlier.

We visited on a sunny, mostly dry week. Clean, comfortable room, wide/great breakfast choice, our package included access to hot baths and sauna, which were nice. Our rooms overlooked back, and also had glimpse of the sea. Fitness room had dumbells, bike, treadmill. Location, it is on the old harbour side of city, so allow more walking time to visit other sides of the centre. Overall had an excellent experience.

It was great.

Excellent location easy to get around from there

Excellent well located hotel- absolutely amazing front desk staff who were incredibly helpful and cheerful. I would highly recommend this hotel.

Great staff, breakfast, clean room and spa. Although you have to book the spa as it is small so you don't always get to go when you want to.

Great location that was walkable to the old port and downtown shopping/entertainment area. The Hygge cafe and bakery was excellent for a quick breakfast and coffee.

Great location Room in the summer since one window only opens a little bit is much too warm. There is no AC. The only room I would suggest would be the balcony where the door would open.

Everyone was great. Front desk receptionist was AA plus. The only thing that this Hotel needs to make it even better is a late night snack option. Everything closes early and not having that option for travelers is disappointing. Yet, overall great Hotel.

Excellent amenities, spa was wonderful and superb local coffee shop next door. 10 minutes to great restaurants on Harbor and 20 to city center. Staff was great rooms comfortable.

Super in Reykjavik gelegen. Supermärkte, Restaurants, viele Einkaufsmöglichkeiten. Zentrum in 12-15 Gehminuten erreichbar. Zimmer gut eingerichtet, geräumig. Bad zwar sehr sauber, wirkt aber etwas alt. Duschwanne mit hohem, schwierigem Einstieg. Keine Ablagemöglichkeiten im Bad. Licht im Zimmer und im Bad leider etwas funzelig. Lobby im Eingangsbereich. Viele Menschen versperren beim check-in und -out den Durchgang. Ist etwas nervig. Restaurant und Bar sehr gut und sehr gemütlich. Angenehme Lobby. Das Personal ist durchgehend super freundlich. Nur die Leute im Empfang wirken ständig zu gestresst. Einen Spa gibt es auch. Wir heben ihn aber nicht geutzt. Das Frühstück ist sehr schmackhaft. Große und gute Auswahl. Wir haben uns dort sehr wohlgefühlt und würden jederzeit wiederkommen.