Excellent breakfast

Arrived late, staff at reception desk was lovely and helpful. Room was pristine, large and comfortable.

Good venue nice clean and friendly not a great selection for the tea making but only fault

A lovely hotel with excellent air conditioning during a terrible heat wave. The location is good but the walk to the front door can be a little awkward. But I will happily stay there the next time I’m in Newport.

Friendly staff, Good service Nice clean & comfy room, Decent breakfast. Unfortunately drains were making a loud repetive slooshing, gurgling & noise throughout small hours.

What a treat to arrive and see you are the guest of the day and get a sneaky upgrade! Really lovely hotel and the staff went above and beyond.

Fine overnight stay

The receptionist was very welcoming and friendly

Clean room, friendly staff, pleasant bar, terrace and breakfast area. I prefer a cup/mug for my tea or coffee, and both days these were sparse, although takeaway cups were available.

Lovely hotel, highly recommend!

Room was nice and clean

Clean, spacious rooms, helpful staff, close to the station for easy access to trains to Cardiff.

Amazing hotel and staff very polite and helpful

Staff were super lovely and helpful, breakfast had good options in buffet style, room was perfect for our stay and had good aircon for the heatwave! Room clean, didn’t have enough towels initially but was sorted quickly!

Great stay lovely breakfast - staying again soon we enjoyed it so much Lovely outdoor bar Easy to get train to Cardiff No parking but you can drop off quite close

Lovely hotel!

Brilliant alternative to not being in Cardiff

Central,close to train station. Nice receptionist.Decent breakfast.Good view from room on 11th floor

Room was clean, staff were nice and patient, bar was accessible and the meal was good.

Only decent city centre hotel