Greg
เพื่อนและครอบครัว กับ เพื่อน
4.0
/10
รีวิว 14 สัปดาห์ที่แล้ว
Hotels.com verified review
Be very careful when paying extra for a track side room. Despite booking months in advance I was put on level one, where all you can see is the back of a grandstand. This also makes the room very dark and gloomy. Save yourself a lot of money and just book the car park view, as it seems other people in my party booked this and received a free upgrade to a track side room. Money making marketing scheme by this hotel giant.
Asked about this only to be told the hotel was full so nothing could be done and received two drinks tokens by way of an apology by pretty uninterested staff.
All became apparent when we went to the bar why two tokens as it took an age to get served, with some staff just moving glasses around, while others where run off their feet.
Stayed here quite a few times before and this has to be the worst experience to date. Also told they no longer give out the goodie bags when you check in, meaning there is no longer any water in the rooms so make sure you take some in with you.
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