Perfect location, the building needs an update

The location of the property it’s great, the property itself it’s not worth it that amount of money, we spent 6 nights and they didn’t clean the room ones, we have to ask for clean towels, they don’t have closets. The bathroom doesn’t have cabinets. They don’t have restaurant neither. The client has to go 2 blocks away to have breakfast, etc, etc.

old

Sobre la gran via q puede ser comodo. Habitacion bastante poco limpia Muy ruidosa por q las paredes son poco aislantes. Tuve q soportar gritos y risas hasta las 3 am de una habitacion contigua. La recepcion da miedo y no parece de un hotel. Todo es bastante lamentable y decadente. No volveria

Front desk staff were lovely!! Property is older but clean and tidy. Kitchen was adequately eqipped however we could not find pods in the grocery store fit the Delta coffee maker. Excellent location walkable to all the touristy spots and located in the theatre district. We enjoyed out stay.

Bien situé, mais pas insonorisé. Chambre individuelle minuscule, carrelage cassé, parquet très abîmé, nécessité d’entretien. Accueil minimaliste A noter, le petit déjeuner se prend dans un établissement extérieur de l’hôtel appartenant au même groupe (tout est organisé avec un coupon).

The location is great. The room is much smaller than it appears with no night stands, a small table pushed in the inly tight spacw they could fit it. The condition is terrible the shower head is broken so you have to hold it to shower. The floor boards are all damaged and moving throughout the halls and worse in the room. The walls were dirty and the overall condition was damaged. The room was clean but so much disrepair it feels dirty.

Die küche war gut ausgestattet

The property is pretty rundown, in dire need of a refurbishment, but for being in such a central location it's alright for one night or two. You definitely need earplugs though, as that avenue is the main one in the city so it's noise 24/7 even if you're on the top floors. The reception people were lovely and the place was clean.

El área donde está

Tiendas cercanas

Petit appartement correct. La réception aurait besoin d’un peu de rénovation. Les règlements d’arriver sont appliquées strictement. (Impossible d’arriver avant 15:00). L’emplacement sur la Gran Via est pratique pour l’accès au métro et tout les commerces.

This was almost false advertising. The only good things that can be said about this place is that the room was clean, and it is located in a busy downtown area with lots in walking distance. But the hotel itself is basically a "dive"-- windowless, dingy, elevators that stop a foot above the floor, no cleaning of the room each day, and the vaunted city view breakfast is two city blocks away in a totally different building.

It is what you pay for

The property looks improvised and under construction. I wanted to change dates and they did not extended the courtesy after several appeals by Expedia. They are thieves and are only interested in getting your money. DO NOT BOOK HERE! There are pleanty of cleaner more honest, more proper hotels arround.

Localização excepcional para qualquer objetivo de viagem. Perto de tudo, com transporte fácil para qualquer lugar. Café delicioso, com muita variedade. Adorei.

Great central location. Room was quite small but nice large terrace. Only fault was a lack of cleaning products for the kitchenette.

Good

Great location and great staff

This is by far the worst hotel/apartment I’ve ever stayed in, not only in Gran Vía, but possibly in all of Madrid. The location may seem appealing, but as soon as you walk into the apartment, all you want to do is leave. The sheets were filthy, the place smelled awful, and every time the toilet was flushed, a terrible sewage smell filled the bathroom. The floors were literally broken with holes, unsafe! the walls were stained, the kitchen was dirty, and the entire apartment felt completely neglected and unhygienic. We were supposed to stay longer, but we had to leave after just one night, even knowing we wouldn’t get a refund. It simply wasn’t worth it; the place was disgusting. I would absolutely not recommend this property to anyone under any circumstances