การให้คะแนนและบทวิจารณ์โดยรวม The Sebel Yarrawonga Silverwoods

Beautiful surrounds, liked the bar area fireplace in a cold day. Heaters going outside as well Stayed long weekend, breakfast first night on Friday was amazing but last day was so different. I think the staff should take notice when no orange juice and ask me to go to the bar, then the bar ask me to go to reception to request it be fillef

The lake

Buetiful location, great staff

Beautiful resort on the lake, swimming pool, tennis and spa treatments, as well as restaurant on site.

It was good but very expensive

Not plan back again. The price and service not match. Feel somehow disappointed

Highly recommend staying everything was perfect from room having everything you need to restaurant was excellent & pool was so inviting a fantastic place to go for a relaxing stay with no need to leave. Our new getaway

My partner and I stayed at The Sebel Yarrawonga on the 11th of January 2025 - was a beautiful room - although I had requested the lakeside/waterfront view and we received a side view of the lake - a little disappointing as we paid a lot of money for the room. Also, we utilised the pool which was amazing - we purchased cocktails and refreshments from the pool bar. However we were disappointed with one particular male barman who made us feel like we were being a nuisiance. We were provided with menus at the bar and i wanted to order a bloody mary cocktail which was on the menu, only to be told that they make them or have them and that i had to walk through into the main bar to get one which required me, dripping wet from the pool, only a towel covering me to walk into a respectable part of the hotel to order my drink. I found this ridiculous. The bar staff can easily obtain ingredients from the main bar to make the cocktails which again were listed on the Sebel menu. We also asked for a beer at another point in time and were told that they had run out of the mainstream beer, and then with attitude the barman told us that ok, I'll go and get some from the main bar, like it was a huge inconvenience to him. I'd like to report that this bar man was very unhelpful and rude, looking down at his customers and should definitely not be employed by an establishment like the Sebel, who usually prides itself in the way they offer 5 star treatment.

Though the property was architecturally beautiful, the service failed dismally. On checkin had to find a trolley and get our luggage to our room. Saw an elderly couple one with a walking frame doing the same. Restaurant menu was uninspiring and confusing, staff repeatedly missed elements of our orders- milk and sugar for coffee, a drink from room service order. Hot breakfast was almost cold. No pool towels in our room( they were meant to be in room) no pool towels by the pool, requested cutlery for our room which was forgotten then we had to go to get it, staff wiping multiple tables with the one filthy cloth without rinsing in between tables. Fire doors wedged open, cobwebs everywhere in outside of building, dirty windows. The hotel obviously is seriously struggling with staff and the staff they have are lacking in training. Unfortunately it's poor reputation is well known in Yarrawonga and locals have endless stories about shortfalls. Sorry Sebel/ you just didn't do it.

Beautiful place in peace and serenity

Lovely location

Great long weekend away to play golf. Excellent facilities. Clean and tidy

Wonderful resort, friendly staff, clean and friendly! Will definitely return!

nice trip, good for relaxation.

When booking a "Lake View" room be careful see images below. Other than rude reception staff the location and facility is amazing.

Just beautiful, the staff are amazing and so is the Sebel.

Beautiful location.

A mid winter getaway-perfect quiet spot. Staff were helpful and the room was comfortable and clean. My room was lake view but unfortunately on the side that overlooks the reception etc so more roofs than lake. Food was delicious and bed very comfortable! I will return.

Very basic hotel considering the price & name..Sebel.

Beautiful accommodation & excellent Staff.