Leider sind 2 große Baustellen direkt am Hotel. Wenn man ein Zimmer ohne Balkon bucht, ist man direkt an der Baustelle. Meine Beschwerden wurden gar nicht ernst genommen und die Baustelle wurde einfach geleugnet. Ab 7 Uhr ist dort Lärm, sodass man nicht mehr schlafen kann und dann den ganzen Tag über immer wieder. Ich musste immer mit Noise Cancelling Kopfhörern im Zimmer sein, um auch arbeiten zu können.

Quarto limpo , localização super recomendo , café da manhã super completos

Breakfast does not have good selection for Vegan and pure vegetarian who do not eat eggs or fish. Just Cereal for them. Even though they have beans.

The hotel is well located and the staff is very nice. Unfortunately there were works down from the hotel so you cannot sleep in the morning. The staff was very helpful but they cannnot do much about the noise. Breakfast is fine, the pool is super small

I was disappointed in my room which had a window looking onto a wall. There were not enough sun umbrellas at rooftop pool. Drilling with building works next door started at 7.00 am and I should have been prewarned. Breakfast was mediocre and I didn’t think the hotel was up to 4 star standard.

The hotel is a lovely hotel in a great location. Rooms are spacious and clean. Facilties are excellent. All staff we encountered were very friendly. One negative point is that there are major construction works close to the hotel that do cause disruption from 7am but the whole of Malta is basically under development so you cannot escape it.

Achei o custo-benefício insatisfatório, pois o hotel não entrega algo acima de média para o preço cobrado. Para um hotel 4 estrelas, a academia era muito ruim. Pouco equipada, com peso máximo de 10kg. Impossível manter a rotina de treino nela, embora tenha filtrado o hotel pela academia. Não deveriam considerar aquele espaço como academia. A área da piscina poderia ser melhor equipada, com paisagismos condizentes. Era bastante simples, embora a vista da cidade fosse linda. A água era muito gelada, o que fazia todos ficarem apenas do lado de fora, deveriam aquecer. Havia uma obra que além de muito barulhenta, tremia todo o hotel durante todo o dia. Embora ela fuja do controle do hotel, poderiam ter avisado antes da hospedagem, eu jamais escolheria continuar, uma vez que não conseguia nem permanecer dentro da hospedagem. Todos os dias da viagem fui acordada por isso e precisava sair às pressas do quarto, pois o barulho e vibração eram realmente insuportáveis. Não foi uma estadia confortável. Fora os pontos negativos, o quarto era bastante espaçoso e confortável. A equipe do hotel era um ponto de destaque, muito educados e prestativos.

Very good location, friendly personal, breakfast 4/5, clean, rooftop view really nice, small pool

Det første værelse vi fik, lignede en bunker og slet ikke på billedet. Toilettet løb så det larmede, vi havde værelse lige ved elevatoren, og der lugtede af kloak og en masse larm. Jeg brugte alt for meget energi på at få et andet værelse eller en opgradering og var villig til også at betale yderligere. Drt endte med et nyt værelse, da vi havde 2 dage tilbage af ferien, hvilket er øv. Generelt er kvaliteten er værelserne af lav kvalitet. Personalet er ikke gode til at vende tilbage på hendelser. Spurgte efter et strygejern, og de vendte aldrig tilbage, og ville stryge en skjorte inden aftensmaden. De fratog sig al ansvar og jeg venter stadig svar via WhatsApp på en eventuel kompensation, som jeg skrev for to dage siden nu. Poolområdet er lækkert og belligenheden er fin centralt uden at være for tæt på den larmende natteliv. Malta er et dejligt sted, men hotellet krævede for meget unødig energi desværre.

Professional and friendly staff

Really nice hotel, staff were lovely and amazing location close to the nightlife x

Breakfast was pathetic, paid for to 4 days only went twice, save yourself time and go to a cafe down the street. My toilet broke the first day, the button came off the wall and the toilet wouldn’t stop flushing, told house keeping, then told reception, went out for the day and came back 8 hours later and still wasn’t fixed, told a third person and it was finally fixed, huge waste of water. There is also huge construction work happening next door, which isn’t mentioned on any site, staff don’t tell you when you check in, there is a little note on the desk in your room, saying not their problem, the jackhammer noise starts at 7am and doesn’t stop until about 3pm, so there is no sleeping in or wanting to relax, it’s not so much the noise, as it’s right next to the building it vibrates throughout the building ( i think they know if they mentioned this on their site people wouldn’t book) It does appear the resort is run by a bunch of young staff who are travelling. I would avoid this hotel for at least the next 2 years while construction is happening

Very nice hotel, spent lots of time at the pool and it’s in a great location

Siendo un hotel nuevo no tiene sentido que las ventanas no estén insonorizadas, y más siendo una zona tan turística con ruido. Me pareció muy triste que me pongan una cafetera, una botella de agua y para una estancia de 4 días no me la rellenen, cuando hablamos de agua del grifo filtrada, no embotellada directamente. En el bar de la piscina, los precios muy altos para servirlo todo en vasos de plástico, esto es una tontería, pero si ofreces calidad-servicio, es un plus.

Incredibly disappointing experience given prior reviews, stars of the hotel, and the competition in the area. I expected much better. As a warning - do NOT book a standard room unless this is facing the water for the upcoming months. There is extensive building works taking place behind the Mercure, which you are only notified via a notice once you are in your room. The jack hammering started at 6.50am and was unbearable. Fortunately we were able to move rooms but I would have been asking for my money back without this. Secondly, we arrived at 2pm and were told our room wasn’t yet ready but we would be texted whenever it was. At 3.45pm we still hadn’t been contacted and went back to the hotel and after some confusion our room was then ready and we were able to check in. Again, not a 4* experience. The rooftop area is okay, but doesn’t live up to the pictures. We were not told at check in that we were entitled to a welcome drink at the pool, and so paid for everything we had. Again - disappointing this wasn’t mentioned. Overall just a completely average experience. Would absolutely not recommend given the other major hotel chains in the area. Rooms should be throughly discounted given the building works.

Ottima posizione, hotel pulito, personale cordiale

1 - Les chambres ont un vrai problème phonique. Comme mes collègues dans l'établissement, les fenêtres ont un problèe d'étanchéité et laissent passer tout les bruits de la rue, bruyante / incluant les clims des immeubles voisins. L'hotel bien prévenant fournit meme les boules quies pour la nuit ! 2 - la clim ne fonctionne pas - j'ai du ouvrir les fenêtres pour refroidir la pièce. Sinon tout le reste était bien.

The street to the hotel was rundown but the hotel nice. Had issues with the aircon which were quickly dealt with.

Quiet location yet close to the bars and restaurants. Great staff great hotel great everything

room was spacious as was the bathroom mand the shower was excellent