The staff were polite especially the driver. When I got to my room, the bathroom floor was flooded. Someone came to mop it up but it got flooded again during the night. I always use the other branch and I honestly didn’t know I was going to a different place. The difference between the two hotels is night and day.

Yes

The room was spotless and spacious. The bathroom was perfect!!!! The staff were lovely (night and day). They were very patient with myself and my elderly mother. I’m very grateful!!! My only gripe is that, what we ordered for breakfast was not complete. Overall, our stay was phenomenal!!!

The room was clean, friendly staff and a good breakfast served.

Good location; amenities somewhat limited

Clean room, staff helpful

This was a complete disappointment for me. What was advertised was complete opposite of what we received. There is no restaurant on the premises. There is no that you can walk to a mall or any other amenities. What was advertise was close, walking distance to the mall, close distance to the airport, which was not true, restaurant on site We ordered food and it took two hours for the food to get to us from their secondary location, the breakfast that was served was cold and eventually they decided to send someone to heat our food up each morning. I requested a late check out only to learn that I had overbooked my stay by an extra day and was not refunded. I was very disappointed with the management, i requested to speak with them and for an entire week, no one returned my call. I felt as if I was in prison. Totally ignored by management. If this is what Hotel.com has to offer, I will not book again with you.

Room was in good condition but actual hotel is far from everything. Staff are very friendly

This property is definitely not a three-star — more like a one or two-star at best. I was extremely disappointed, as my experience didn’t match the reviews. The air conditioning barely worked, making the room uncomfortably hot, and there’s ongoing construction all around the property, which makes it quite an eyesore.

From prompt pick up from the airport to check out, no complaints. The location of this hotel near the airport and is walkable to all kinds of stores. The room was impeccable, and very comfortable. Rebecca and Mavis at the front desk were exemplary examples of hospitality at it's best! Thank you all for making my stay a memorable experience.

Clean Room. Small Hotel but great location in Accra. In a good part of town. Restaurants within in minutes on hotel. You Uber or Bolt rides is recommended. Close to a major street but gotta walk a few blocks.

The staff were extremely helpful especially Housekeep “Mary”. The receptionist “Mavis” an amazing woman. I rate: 9 out of 10

Very good, clean room, staff were very professional and caring and the location was quiet. I liked it.

It was an amazing trip

..

Don't be surprised by its small size. Rooms were bigger than ones nearer to airport. spacious. very friendly staff. bar was open till 1030 even though almost not customers. food was fine.

Naprawde wybitnie doskonałe miejsce dla wypoczynku i pracy oraz polecam ze wzgledu na cene . Stosunek ceny do jakosci rzeczywiscie doskonały według mnie i moich 12 lat podrozy do tego kraju.

Oak plaza is the place to be. Clean , quiet environment. Their breakfast is very good. Gives you a good start for the day. Friendly staff always ready to help. The Airport pick up and drop was perfect. The driver kept time

Good location very clean rooms

Clean environments and professional staff . Food was excellent andbroom was excellent