Lots of restaurants and shopping close by. On-site breakfast was great.

The key card system was down and so staff had to escort us to our room x 3. Everything was operational by the time we returned from dinner. Staff was apologetic but it was a pain.

I've stayed in more than 500 hotel rooms over my many years travelling and this is certainly one of the finest that I have had. Kudos to the management for this experience!

Thank you for a wonderful check-in… And thank you to the staff that gave me a quiet room on a quiet floor, as per my request. Had a wonderful welcome package when they noticed how exhausted I was from previous travel getting to your hotel.. greatly appreciated and so thankful

Wonderful breakfast and staff were very friendly

Exceptional property always clean and great value

Incredibly clean, well maintained property and excellent staff. Highly recommend.

Staff are very attentive to us. We have stayed at this hotel many times over a number of years with our dogs while visiting family in Hamilton. Definitely our favorite place to stay. Room is always clean and breakfast fits our needs. Handy to have Shoeless Joe's right across the parking lot.

Staff was amazing. Clean room, kitchen set up in the room was a pleasant touch

Excellent and friendly service!

Great experience would stay again

Large room with walk on shower. Good breakfast options

Clean & quiet

The staff was super nice and helpful. Breakfast was good. The fitness center was great. It was a great stay and I will be back.

Stay here often. Always a great stay, as expected.

Great place across the parking lot from shoeless Joe's

cleaning staff did not clean rooms. just made bed. stayed for two whole weeks and had the same sheets the whole time. did not have garbages cleaned every other day (more like every 4 days). are not inclusive for people of all tax brackets, they expect you to use only credit for your stay and overcharge your card if you do not have a high enough credit limit.

Lovely hotels. Very clean lobby. Helpful staff. Check in was easy. Room was very large with full fridge, stove top and microwave. Would recommend !

The place was clean, and the staff were friendly. The gym equipment was a little lacking, but everything was in good condition and working. The breakfast was excellent. So often, we are unable to find a healthy alternative to much of the instant junk food hotels provide...The Townplace did have healthy choices.

Our room was clean, quiet and convenient to amenities. The shower could have been a little hotter and the fridge a little more quiet at night. Since we were on the ground level there was no privacy since cars were parked right in front of our window, so we had to keep the blinds drawn at all times, making the room really dark. We’d ask for a higher floor next time. The bed and couch were comfortable but there was nowhere to sit and eat a meal, given it had a kitchenette for long-term stays. Breakfast was fine and had variety. The signage for the entrance to the hotel should be clearer and bigger to be seen from Upper James.