การให้คะแนนและบทวิจารณ์โดยรวม The Old Foundry Hotel

Upon arrival. The receptionist did not say welcome. Just gave me the key and sent a cleaner to show me the room. I have a bad back and asked for the elevator and was told they don’t have it. I asked the cleaner about info and she just left. Went back to the receptionist and said that he neglected to give me information. He told me all I need to know is in writing in the room. I asked him to tell me verbally about wifi and breakfast times. He told me that breakfast is not included. I’m a gold member and my booking clearly said that breakfast was included. The heating did not work properly and the room was freezing. They sent the maintenance guy three times and he was just making it worse. Finally they gave me a small portable heater big enough to heat a small car. Not a presidential room with tall ceilings. I had work to do but the lighting in the room was very dim. The presidential room comes with a bath tub. But I was told by the cleaners not to use it because the water will flood the room. The staff knew I was unhappy and they did not make any attempt whatsoever to apologize or make it up to me. I stay in hotels a lot and this is by far my worst experience. I will not return nor recommend this hotel to anyone.

I loved The Foundry Hotel! My husband and decided to have a little mini-holiday and love the decor and space. Sadly, a flood in the middle of the night, meant we had to change rooms at 1 am (suitcases open, etc etc). The staff was great about it (and the night receptionist gave us a nice bottle of white wine to say thank you for our understanding), but I haven't heard anything from management about compensating us in any way (although I did ask).

Beautifully decorated Hotel, very unique modern style. The Team was super helpful with everything. And it's a walking distance to the V&A Waterfront. I will definitely come back again.

The hotel has 2 potential access points: 1 through a gate directly to entrance steps, another through a carpark round the side. The second access is used after 7pm when the gate is locked. Neither suitable for limited mobility needs & difficult for large suitcases. Walkable to V&A in daylight: Uber back. Check-in fine. The feel of the place is odd. No lift so had to carry heavy suitcase up & down stairs. Emily, only member of staff I came across on arrival, offered to help. Initially put in room 1 having booked a luxury room. Room included a kitchenette but was minimally kitted out. Basic bathroom. Safe did not open. Main door did not actually lock: card mechanism on the door did not work so supplied with a key to the deadbolt: this had been fitted with a Yale lock haphazardly & a good tug from inside/shove from outside opened the door easily. NOT SUITABLE FOR A LONE FEMALE TRAVELLER. Moved to another room very swiftly (#13) This was a downgrade to a smaller room (the basic “deluxe”, no kitchenette) but was not disclosed. This did lock with a keycard, safe also worked. It was along a corridor with steps & narrow points. Loud noise when using the bathroom due to water mechanism. Tap dripped, shower leaked, multiple light bulbs out. Smelled damp/sewage. Very dark decor. Breakfast: chose from a sticky laminated menu (included but told would be charged extra for bacon). Audio of Harry Potter playing loudly upstairs lobby late at night. Bed soft/pillows lumpy. Cannot recommend.

Trevligt hotell med gångpromenad till Waterfront. Bra frukost som man fick beställa i cafét i samma byggnad. Sköna sängar. Lite högljudda toaletter samt några obehöriga kryp inne på toaletten. Något krångligt att ta sig in kvällstid då grindar var låsta och man behövde gå genom ett garage och det inte fanns lampor vid entré och parkering. Också lite otäckt med uteliggare precis utanför, framförallt kvällstid. Men totalt sett ett bra hotell!

The hotel and the staff were amazing, so cool interior in an old foundry! The room was comfortable and the staff super nice and helpful. The location is very close to the waterfront and easy to access by foot and cab

It was a great place to explore the city from.

Hotel diferente, extremamente charmoso. Funcionários atenciosos e perfeita localização. Ótima escolha com preço justo.

This is one of the most unique hotels I’ve ever stayed in. The hotel is part of a larger complex that has repurposed an old foundry into an ultra modern compound. Very cool space.

Staff were helpful and friendly. Hotel is shared with hot office spaces so different from what you may be used to, but not to the detriment of our stay. Just a little quirky. Good location within walking distance of V&A waterfront although recommended to travel by uber / taxi after dark. Overall a good base for our weeks stay and good value compared to other hotels we had looked at. Lots of security personnel around the area which may make you feel nervous or reassured. We felt quite safe from our experience.

Looks like it might be on its way to being a very cool hotel but so

Cool hotel

Quarto estava sem limpeza do lixo do banheiro, com cheiro forte. Enviamos mensagem e nao fomos atendidos, colocamos o lixo no corredor e mesmo assim nao tivemos a prestação de serviços e a atenção e também nao devolveram o lixo ao banheiro. O local é legal, diferente e bem decorado, mas a experiência com o lixo existente no checkin e durante nao foi legal.

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I love the repurposing of old buildings, and The Old Foundry has done this with great practical and aesthetic execution. The room was small, but we knew this when we booked. It had all the amenities we needed, including Africology products in the bathroom. The breakfast was excellent and the staff friendly, helpful and responsive to every need.

The staff at check out where great. Yet they had me up stairs after confirming with them for 3 months that I will not be set up in a room that required me to climb steps. They change me to another room but the room was not what I thought I was going to have at the end. The bathroom was small and I had to crawl to the shower since it was not accessible. It was a hard stay for me.

I like that it was cute and near the sea front

The most beautiful room/hotel I’ve ever stayed in. Felt so posh yet comfortable and homey. The staff were helpful and everything was so clean.

I liked the overall vibe of the hotel.

Its a pretty dark hotel