This hotel was clean, comfortable and in a walkable area. On the down side, there is not a front desk or anyone to welcome you. Very impersonal. Guest arriving are required to go online, download an app, create an account with their app, provide ID, video your face to confirm your identity and then you are provided with a code to enter the building. This is the last thing I need when I drive all day and look forward to getting to my hotel. I will not being staying again and now am concerned about my personal information in facial recognition details in their app. Hotels should focus on welcoming their guest, not cutting corners to save cost.