Sonder is in a great location. Very central and easily accessible. My family and I (4 of us) were able to walk to nearby places very easily.
It is very disappointing that there is no onsite parking. However, we used “Spot Hero” and landed a very nice and cheap garage where we left our SUV and had no problems. It was a quick 8 minute walk to Sonder.
Once we got there we realized I never got an email with the check-in instructions so I tried to speak to the virtual agent and could not get responses or ahold of anyone. Outside of the doors there is a keypad with a phone number that you can call to be let in the building. I called that number (no one answered) but a gentleman came to the door and checked us in at the front desk.
Once inside, it smelled strongly of bleach and other cleaning products. Everything was nice and tidy and the view was spectacular to Michigan ave. The reason I’m not giving it a higher review is because the apartment itself was full of stained and scratched walls, the bed sheets and duvet covers were stained and had hair on them. One of our bath towels was also stained. I think the unit could use a paint job and a change of bedding.