The staff is excellent and very helpful but the property itself needs some serious renovation. The room and the bathroom was rusty and very unkempt. The smell of the port was also v unpleasant that made me nauseated during the stay.

Wonderful place to stay by seaside. Pleasant staff and sumptuous dining experience.

I will never suggest anyone to stay there. Dirty room, washroom. Bedsheet and pillow were so dirty.

It was amazing. Great place to stay. Very clean room. Good service. Very professional staff always happy. Noman housekeeping great man really helpful

I loved the spacious rooms with lots of sunlight. Staff was very friendly. Highly recommended.

This hotel is just what is needed when staying in Karachi. It’s located well, quiet, and is surrounded by beautiful gardens and the water. But, it’s the pool that’s great! Especially on hot Karachi days! Price wise this hotel is perfect, as well. I’ll be back!

Shower very bad

Very rude staff and not properly trained. Faisal who was at the front was very rude and the customer service was of a 1 star hotel.

Staff was courteous and accommodating. However, the condition of the facility, especially rooms, was average. For example, washroom lock was broken. Despite informing the staff about it at the very start, nobody came to fix it.

Excellent service friendly staff keep it up.

Excellent

The property is dirty.

….

Everything Was Perfect, Specially the staff is too Cooperative, Liaquat And Zahid At Welcome, Muzamil from Cleaning Staff And All Over The Staff Was Too Cooperative

We would like to recognize these people for their remarkable service and gesture, Fauzia and Mansoor from Housekeeping, Jahanzeb, Raees, DC from dinning, Shiza from front desk, she's been very helpful. Waseem and Kamraan from management team

My experience was terrible. Front desk staff was very bully and uncooperative. When ordered some items to refill for tea, it never delivered. I also asked for the iron but took 30 minutes so i have to leave without iron my shirt. When I complained to the front desk. They mentioned, it takes 20 minutes for any request to full fill with was not true as i waited 30 minutes. Terrible staff and bully

The service from reception to porters all staff is excellent. Excellent buffet for morning breakfast. Amazing open air feel. Plenty of choice to eat. The swimming pool is kept clean and the spa is very popular too.

Nothing was good.....My room has noise all the time from upper level due to construction.....Ceiling has drippping stains due to condesation....AC was improper...there was a bug crawling on my pillow I showed the video of the bug crawlding on my pillow to one of the managers named Fauzia

The washroom, AC system and room service is excellent. but the walls and ceiling needs some works. it has spots on it as shown in pictures. which is health hazards, Room 220. Call the evening manager to come and look but he never showed up.

Visiting this hotel is the worst ever experience i ever had, the most annoying thing was the noice coming from other rooms and corridors, i had a door in between two rooms and someone tried to broke in while i was sleeping, there is no concept of privacy and most importantly it looks so overpriced compared to services they are providing.