Upon arriving, I was extremely uncomfortable with the condition and appearance of the surrounding area. Based on what I observed, I did not feel that the location was safe for myself or my vehicle, and I ultimately chose not to check in for that reason.

The area is scary and at night the road beside motel is used as a drag racing strip so make sure you bring earplugs.

This place is not for staying for more than one night i have already paid for 3 I have not choice but definitely I will not stay in this place again I don’t recommend

Location of where the hotel is not that great…hotel from outside looks really nice compared to the rest of the neighborhood. Staff was friendly. when entering the hotel room, it reeked of cigarette smell. the room was ok not as nice as what was advertised but overall ok

Good

Ok spot

The room smell a lot like weed.

No me gusto el olor de las habitaciones no tienen buen servicio de limpieza ni buen servicios de productos de higiene

Found a fake set of eye lashes on my bed, room reeked of cigarette smoke. All the towels reeked of smoke, no appliances, stained walls, cigarette holes in the drapes. Not exaggerating... worst hotel I've ever stayed at. I urge everyone to please go somewhere else. Also when I called to see if they had early check ins, I was answered with a "NO!", in a very rude tone, no politeness. Please don't go here. I wish I would of taken pictures to show proof. I do whole heartedly believe this is the worst hotel in all of Chicago. DO NOT GO HERE!

Was very comfortable

My experience was good. Although the

All staff we encounter were lovely, we checked in late due to a late flight into Chicago and checked out early due to starting a road trip. The hotel was clean and we had a nice room. The surrounding areas/car park were a little questionable at times but the hotel and staff themselves were pleasant.

It said they had Netflix and when I got in the room they did not have it other than that it was a great time

This Hotel should not be in Hotels.com. The site is misleading customers by avoiding the important things. Just imagine walking to a bullet proof glass desk with a speaker window that is the reception area. The noise level of the Hotel next to a heavy truck transited highway when walking to the room is the prelude to a climax of terror that is about to happen. You enter to a disgusting smelling room impossible to descipher and you will never forget. Of course I canceled my stay and moved out. The person at the front desk told me I will be charged one night and refunded the remaining. But Hotels.com is not recognizing the situation and shows my trip as completed. This is so frustrating. Where is my refund? Lastly, this Hotel charges $200/night, this is absurd!!!

Very much traffic noise all night. Terrible cigarette smoke smell in the rooms. Staff were not helpful. Sounds of loud speaking from other rooms and outside

Good

Unfortunately this hotel was not a good place. The room smelled very heavily of cigarette smoke so badly we couldn’t stay in it. Thankfully the staff gave a refund.

I had the room below me playing drums until 3:30 in the morning. Would not bring children here.

Nice

Took my money