Reception (especially Kitty), breakfast services are all excellent. I believe I got an upgrade since I had a large window facing bed, so very much appreciated. Would be nice to have slippers in the room rather than asking to the reception (though they were just happy to provide us). Only downside is cleaning. Very rough and not professional. I can tell no vacum is done, and dirty cups are left and no coffee/tea. Considering very professional yet friendly service offered elsewhere, I was suprised about your cleaning quality. Maybe I had a bad luck? I'm very happy with everything else. Just a small note. the tram station nearby isn't FREE. You need to walk to Casino station if you want to take advantage of free rides. It's a bit long. About 10 mins walk.

The room is clean and great for business travel.

We were in for 1 night only as we had various appointments to attend. We didn't have any opportunity to use the facilities. But everything was clean and presentable.

Everything so good,Clean,view from my room,Pool,Close to everything,Staff very well train.Helpfull and professional,This will be hotel for me next visit.

Great house keeping staff so helpful. First room on 13th floor had a fridge leaking ammonia and the shower was absolutely fifthly from mould to fecal matter. Second room was bit cleaner although the heating isn't working and im freezing my butter off which makes for uncomfortable stay considering I paid for the place. I'd like to be comfortable in the space I paid to stay in.

The photos are deceiving. Our room looked out to a multi track train layby from the first floor. Access is not great. Look closely at Google maps for services. We will look elsewhere next visit.

Wonderful views, a quiet and relaxing stay. Well appointed hotel, friendly staff and convenient location

Check in was friendly however I was given a 12 o’clock checkout and reception staff proceeded to ring me just past 11 asking me what time I was checking out and that I’d be charged $30 if I left after 12, as my booking hadn’t been updated. Shower head broken in room and breakfast was cold …… definitely a different experience than what I’ve experienced previously. Also parking is now at DFO Southwarf which makes it a long walk especially in winter

Staff, from check-in to F&B and maintenance, were excellent. Location was perfect for us and not too far to walk to the city, with plenty of places to eat, shop and wander around. Will stay here again

Seeya next year

Clean Room, comfy Bed, staff friendly and Breakfast was amazing :)

Stayed on the 19th floor and almost 360 veiws of Melbourne at night was just stunning, the bath was the perfect way to unwind and relax , soaking up the atmosphere of the best this city has to offer !! Will definitely be back and highly recommend spoiling yourself at the awesome hotel

It was a beautiful property. Very close to shops and attractions. Room was large, clean and had everything we needed. Would stay again next time I'm in Melbourne.

Great hotel, great location, staff so friendly - will stay again

Hotel is not set up to be a 4 or 5 star hotel. I am surprised it has the Marriott tag! Staff however were very professional and helpful. Entrance at ground level, small dark and no service desk. Reception is at 7 floor. No proper closet in the room. Not enough furniture to put your stuff on. Our room required 2 more bedside cabinets and a central console. Hard wooden floors in the room which is not friendly for a hotel room. Breakfast was good and value for money. Although the hotel located presumably in th city, it is not close to anything. Cleanliness: found few hairs in the bathroom which is always not a good look. Toilet lid makes significant noise on opening and closing.

Nothing to say

Other than the inside of the drain in the shower being caked in dirt and hair, the rest of the room was immaculate and very comfortable. The amenities were excellent. We had a lovely stay

Clean room

Nice hotel but, parking is a problem that needs to be properly fixed for guests and water in the room should be provided free not purchased down at the bar

Wonderful customer service. There weren’t any tissues in the box. We were confused with the shower because it has two shower heads; we tried to work out how to use the rain head 😂. We love the view. The trams were only a 5-minute walk.The breakfast buffet was also good, with a nice view. The sun was in our face, but the wonderful staff blocked the sun with the curtain. We were extremely lucky because we arrived at 5:30pm and parked our car out front of the motel. Meter parking ends at 6pm on Friday. We left our car parked all day on Saturday because they don’t meter parking on the weekend. The pool was heated, with a beautiful view.