fint hotel som ligger sentralt

This is a wonderful hotel.The location was great and the staff helpful professional and excellent. The Dining area is lovely, offering a buffet breakfast, lunch and dinner at set times with balcony views.Easy access to transport to get around. .A excellent stay.

The staff was great. The rooms were nice and clean and well prepped. The breakfast was fantastic for a hotel breakfast. The location is convenient however finding the entrance and offloading our stuff was confusing, having never been to Bilbao before. You can either goes into the underground parking lot and pay a little - although it's not immediately obvious the lot serves the hotel - or pull over on the side of a busy, narrow street that was undergoing construction. But once we were in the hotel it was a good experience. We'd stay there again.

Easy to get to the hotel and around Staff was helpful Could be a bit cleaner some hairs on wall at the bathroom

We had a nice room. Breakfast is very standard

The best and more convenient hotel experience in Bilbao, and for a good cause!

Good location to get around the city

Gran ubicación, excelente atención

Large room.

Nice place to stay with comfortable rooms and good meals

El hotel tiene un excelente servicio y está ubicado sebre la estación de autobuses. Eso hace que transportarse sea muy fácil.

Great location and relevantly still new.

Clean room, the apples in the lobby were a nice and appreciated gesture. The location was a little out of the way for our ventures, but safe and allowed us to park the car nearby.

This was a very disappointing experience. When I arrived late at night after a flight, I discovered that the hotel had scheduled a water shutdown between 00:00 and 04:00. As a result, I was unable to shower, brush my teeth, or even access drinking water after a long journey. Had I been informed about this in advance, I would have chosen a different hotel. Unfortunately, despite raising the issue with the hotel, they declined to offer any form of compensation or acknowledge the inconvenience caused. Clear communication about planned maintenance that significantly affects basic amenities is essential.

Excellent hotel. Value for money. It is in the same building as the San Mamés station. Super clean and modern. Loved it.

Great room, close to busses, very clean

Muy bien ubicado al lado de estacion del bus, aire acondicionado perfecto, el lavabo fuera del baño resulta raro y poco practico, Una de las recepcionistas muy rigida y la recepcion el techo con unos agujeros, por lo demas todo bien.

Posizione. Pulizia. Colazione

Fint værelse, meget stille og velfungerende aircondition, venligt personale og fin morgenmad (bortset fra ufuldstændig stegt bacon og kold scramble eggs), ingen larm, perfekt parkering og god placering i forhold til bus, tog mv.

Ubicación céntrica y bien comunicado, personal amable y desayuno estupendo