호수전망이 너무 아름답습니다. 식사도 만족스러웠습니다.

모든 면에서 만족함

모든 점이 좋았습니다. 호수 위에 눈이 소복하게 쌓여서 아름다운 뷰를 보며 온천을 즐길 수 있었어요. 역에서도 멀지 않고 호텔에서 택시를 불러줘서 편했어요~ 다시 방문하고 싶은 곳입니다 !

Excellent

服務細膩、恰到好處。晚餐和早餐我給非常高的評價，新鮮、美味的北海道及愛奴族的特色料理。只可惜這次我住的雙床房型的床太軟睡不好，其餘沒有什麼可挑剔的。

We had the most gorgeous time at this beautiful ryokan/onsen/resort. The setting is so calm and luxurious – I’ll never forget sitting in the (huge) window of our room in the evening and morning, watching the birdlife over the pond and river, with the snowy mountains in the distance. The outdoor onsen is especially spectacular in the early mornings and late nights, and we appreciated that even at 'busy' times during our stay there were only a handful of other people at most in the onsen. It was also lovely to have information for those new to onsen, so everyone felt welcome and comfortable, and a recommended 'itinerary' for a one-night stay, acknowledging that many (like us) would only have a short time here. Dinner and breakfast were both stunning in the traditional ryokan style, with lovely sake and wine on offer in the evening. The hotel is clearly able to accomodate a large number of guests but is cleverly laid out (as is the dining room) to make it feel very intimate and private for each guest. It’s such a special and calm place, and one I’ll always think of very fondly! (PS. You can access the National Ainu Museum by foot via the hotel car park, or it’s a very quick drive next door. We visited after checking out — not to be missed!)

Lovely friendly staff. Very attentive and caring.

服務非常棒，環境跟泡湯設施非常好。

The friendly staff, their service is outstanding. There is a dedicated person who welcome you, carry your bags, give you a tour of the facility and the room. The room is clean and comfortable, great amenities, the only thing that I do not like is they blast the heater to high, even with lowering the temperature, it is still very hot. The room came with dinner and breakfast. I did not tell them in advance that my husband is allergic to diary, So there have no time to amend the menu for dinner. But for the breakfast, they were able to substitute all dishes with diary with alternatives. Service is excellent and over and above.

Two words: the view!! It was one of the best resort we’ve stayed in. An easy 8 minute walk from the train station or 5 min taxi ride. Located next to the Ainu museum. The staff were friendly and super hospitable. When we got there we were assigned a hostess would gave us a tour of the resort and amenities. The outside livable onsen was amazing, relaxing, and had the most beautiful views of the lake and mountains. The insider onsen was nice but it is open to the public so I only went once. But the best was the onsen bath in the room, but warming it is extremely hot like boiling water lol but once you open the window it’s much more pleasant.

Room is very spacious and nice, design and ambience are so great. It will be better if it can offer upgrade option for dinner, and offer transfer service to JR station.

Room spotless, harmonious with fantastic view. Very courteous staff. It was a top quality stay.

露天溫泉很棒，大廳烤火很舒服 飯店距離車站有一小段距離（走路10分鐘）如果下雪的話建議搭計程車

酒店設計簡約，漂亮，與大自然融為一體。客房整潔，一塵不染。職員禮貌，及主動幫忙。戶外溫泉體驗特別良好。

nice decor wondersful onsen the only problem is no bottled water in room

너무 즐거웠고 친절한 접대 감사합니다

泡湯很舒適，但女生的會湖景有點被擋住，看的比較不是遼闊的景！ 不過還是很美

홋카이도산 재료로 만든 식사와 서비스가 좋았습니다

The onsen is extraordinary, and the meals are great

조용히 경치를 만끽하며 스파도 하고 멋진 코스요리로 행복한 시간을 보냈어요