Lovely staff and a unique hotel experience. The room was very comfortable, with nice linens and heated tile floors in the bathroom. The staff was very accommodating and we enjoyed our in-room breakfast each morning. It is a unique staff in that there is not 24/7 front desk staff and you have a physical key for your room, so be sure to communicate ahead of time if you will have a late arrival or early check out. We appreciated the tray for boots outside each room, which kept our living area in the hotel room clean and dry. The location was perfect, couldn't have asked for better.

Clean room, great location, helpful staff

Impeccable, service avec un bon suivi et personnel cool!

10/10 experience

Very helpful and friendly staff. Booked spa for the two of us and were excellent in their responses via email and phone. It was perfectly located a few blocks from the Chateau Frontenac, Au 1844, and all the quaint shops and cafes. Great MCM decor and impressive renovation of a historic estate. I would definitely recommend and return again. Janice

The room is beautiful, clean and has a really good ambiance.. It was a great stay.

amazing clean rooms and great staff

Best hotel I've ever booked. The rooms are cozy and clean. Staff are friendly and the overall experience is great! Will be back again. Thank you Sylvian and Anne!

Perfect location!

Wonderful staff

Very tasteful design and decorations, although not very spacious room and bathroom

The room was very clean, location was convenient, staff was most helpful.

Staff welcomes you and very attentive, clan rooms, cute decor. Great location. Staff are very helpful.

The continental breakfast was good and had the best croissants that I have ever had. The parking was easy. The lot is located directly behind the hotel. And the bilingual staff was excellent.

Excellent location, a short walk (5 minutes) from the main street with restaurants and the water front. We were two couples in the two Junior Suites at half-basement level. This was good and very convenient. The beds were medium soft and comfortable. Breakfast was not worth having. The main problem was something basically scandalous. Only when we were checking out did the hotel manager tell us that the room rates (already very high) we had booked with Hotels.com were wrong and considerably higher. My friend did not seem to absorb this and gave his credit card, which was charged hundreds of dollars more than the published rates. At no time before this checkout were we told about this. This is bad practice of the worst kind.

Good location. Cozy place. Very pretty. Pretty women work there

Close to shops and restaurants. Beautiful, clean, and safe.

Wonderful location. Convenient to everything. Friendly staff. Very small bathrooms.

Very convenient location to the boardwal in old Quebec.The rooms were adequate. Very clean and well appointed. My only caution would be there are no elevatorz and the stairs are weindy.

Breakfast could be much improved. Only milk was offered with coffee, no fresh coffee cream or cream. What about butter? It’s good with a delicious croissant. Also, there was no kettle in the room which means getting your hot water from the dispenser. That is all good but the cups didn’t have handles and it is not easy to carry cups without handles full of hot water . Just provide better cups. Bed and bedding were great.