การให้คะแนนและบทวิจารณ์โดยรวม The Hiramatsu Karuizawa Miyota

Super luxury suit and more comfortable. I would say food and drinks provided on full board menus was exceptional. The hotel staffs are brilliant. Value to broke my bank ac:)

Great service great view.

High standard of western cuisine especially the Italian food. Comfortable bed and clean house keeping

Great for vacation, fully relaxing.

員工服務態度很好！

High end hotel that caters to Japanese guests. Great service. Nice property. But, no English language staff. No concierge. After telling me they don’t have a concierge, they told me via an electronic translator that no one could give me any guidance on train transportation. The facility does not have a gym which I find odd given that it is a very expensive, luxury property. For those that eat at the hotel — which is what we did given that nearby options are limited — there is what they called a “french” or “Italian” restaurant. In reality, both restaurants are fixed menu Japanese fine dining with either a French or Italian flare. I stayed in a suite with an Onsen which was very nice. So, in sum, it’s a very nice hotel with great service. For the price though, I expected more. Bottom line, if you are not a Japanese speaker, you might consider other options.

施設の清潔さ、スタッフさんの心遣い、料理の驚き・美味しさ、部屋からの景色、どれをとっても素晴らしいです！

ヒラマツホテルは三件目です。全国制覇目指してますが、配慮が少し足りないかな？食事はとても美味しい！どのヒラマツホテルも最高でした！今回はアルコールだけ有料だったのですが、いつも無料でついてたので、有料がわかる様に説明されたが親切だと思います。 後はいつもながら最高でした！

環境優美，房間闊落，舒適整潔，員工服務態度良好友善，協助住客任何需要

A lovely hotel and a really good stay.

Good

服務很好，價錢反映到一切質素，我願意消費較高價錢，提供到優質服務。

We had great two nights at the Hiramatsu Karuizawa. Food was amazing!

The hotel room is very spacious and sparkling clean! We love the view from the onsen and balcony which is exceptionally beautiful. The food and wine served at the French restaurant is of Michelin standard. All staff members are very friendly and polite! We felt pampered during our stay!

Excellent stay

Nice property. Very clean and friendly staffs. Transportation to and from train station are provided.

excellent

Room was very nice with beautiful views. Staff was helpful and courteous. Food sensational.

食事が美味しくなかった事だけ残念。

Usually you will only be disappointed if you have high expectation with the hotel before arrival, unfortunately, this is not the case. Everything is at the highest level: from car valet service to reception to the room itself plus privacy. You name it and it definitely makes every dime you have paid worth. It definitely deserves a perfect score at least for my stay :)