Clean room, very friendly staff, just 5 minutes walking distance to Central Station, 15 to the Castle. Their motto “Affordable comfort for everyone” suits well. Will definitely consider this hotel when going to Norwich again.

Clean room and bathroom. Hot, powerful shower. Bed linen superb. Generous tea / coffee tray.

Our double room was very small and had a very small double bed which was so hard it was impossible to get a good nights sleep. Also there were no mirrors in the room. My wife was not impressed. The internet was impossible to connect to even with the password. Would not stay here again.

Great price and location very clean

Book because it had a restaurant and bar, but was told closed the weekend i booked. Out of 4 electrical appliances in the room only 1 had a PAT safety sticker on the plug and that was 4 years out of date. No safety instructions incase of fire that's should be on the back of room door. Parking was restricted. Really don't think it should have a 3 star rating. Booked for 2 nights but only stayed for 1, booked another hotel for my second night away. Someone really needs to go and look at this place before advertising it.

Good hotel and reasonable price, with an Indian feel to it. Nice and clean inside. You can hear the traffic outside some of the time, but its much better than some hotels I've stayed in. The only minor problem I found was checking out in the morning, before 8AM as the reception desk was shuttered closed, and nowhere obvious to put the key, but fortunately there was a man there helping other visitors, so gave the key to him.

Small but comfortable room. Check-in easy but parking not available onsite as stated on the website. Public parking a few minutes away. Walking distance to the town and tourist sites.

This was really poor. The room had stains over the walls and carpet. The room was constantly very warm, we had to use the supplied fan throughout each nights stay. It wasn't possible to have the window open due to disruptive noise outside the hotel. Communal areas had carpets which looked filthy. Breakfast was basically a waste of money. Abysmal. The lack of enthusiasm from the staff was really off-putting. The atmosphere was like a morgue. The only positive being the rooms were serviced on a daily basis to a high standard.

Very conveniently located for access from the station. Very good value for money and the staff were polite and helpful but not intrusive. Just a bit tired around the edges and could do with a mirror in the room. There's one in the bathroom but it steams up easily.

Perfect for a one night stop. Some outside noise as had the windows open due to heat.

I can only comment on my room. Although it was a double room, as it was in the roof of the building one person would need to be small to use one side of the bed. There were two windows, one in the sloping ceiling which only opened a fraction and the other you had to stoop low or crawl to get to. Also the bathroom was very tight. Although I knew that breakfast was vegetarian or continental there was very little choice. The continental breakfast when I was there was two choices of cereal, toast and pots of yoghurt. I wouldn't return which is a shame as it's near to the centre, railway, river and choices of eating places.

Gutted that I had to leave in the evening due to unforeseen circumstances but the place itself was lovely.

Bed was comfy that is the only good point . Black mould in bathroom. Step free access is obly available when reception is open. Staff gave serious attitude when i wanted to come in after 10pm. Could not have gone out for a smoke as the step free access needed staff to unlock. Had to ring them to gain entrance. Iron burns and burns on the carpet had to keep the curtains closed even during daylight as 3ft from street with no nets. Passers by could have seen in the room. Staff gave me the creeps and dirty looks when my assistant came to help me after my event. Handbook has not been updated sonce 2021. Bed has a rip on the footboard. Looks like they are updating bits. Eg the main steps. The rest needs work.

Very nice stay

Very helpful and friendly staff

I only stayed to put my head down. But was a lovely room. Clean and very tidy, all amenities plus a fan with was need.

Everything

Comfortable but very humid at night as no air con.

Nice beds

It was a good local hotel with a comfortable bed a d shower.