The staff was extremely helpful, always checking in on us when we arrived and any time we would pass through the lobby. The laundry service through the hotel was very very easy- they dropped it off the next day to our room. The only thing we didn’t like was how loud it was. Since the rooms face inward to a courtyard, the sound travels up and echos. People were talking and closing doors all night, so had to have ear plugs. Loved the staff and the hotel, but it was too loud for us.