Personale disponibile, colazione ottima

Was transferred to The Beechfield Hotel which was on the next road. The staff were really friendly and helpful!! Me and my partner will definitely be back!!

Everything good

It's a well organised and efficient hotel based on our experience. Good stuff - rooms were spotless, staff were efficient and friendly and everything worked as it should. Breakfast was good with usual ingredients. Not quite so good - not all rooms were ready by 2om, one lift and if you try to use the stairs you'll come out in the dining room (if you find your way!). Overall - great value and theres nothing much not to like. Special mention to the young man doing the rooms - so pleasant, friendly and helpful - a real asset to the place. Not quite so good -

Clean and warm 😃

Very friendly staff. Clean, pleasant, nice size room. Good breakfast. Would stay again.

Everything was lovely. Rooms clean, staff really nice & amenities spot on.. The breakfast was absolutely fab..

Great location, hotel was comfy and clean. Great staff.

Where to begin had to park the car at another hotel and walk back to our hotel , got in room bed had been slept in and big puddle of water in bathroom, got new room which hadn’t been hoovered there were bits all over hair bobble you couldn’t miss it , room was freezing radiator on full but only lukewarm and staff miserable

Upon arriving, the doors were locked (for security reasons), but there was nobody at the reception to let us in. Thankfully, another guest did. Once we approached the desk, we were greeted very shortly and checked in. The room we got, looked like it was prepared prior to our arrival, but the bedsheets weren’t changed. We found lots of hair, sweat stains, and even boogers. We went back down to the reception to explain the situation, and the nice receptionist apologised and sorted us out with a different, bigger room, no questions asked. The 2nd room we were given was in a much better condition, however, it was pretty dusty. I’d chuck a pillow onto the bed and the dust went visibly flying everywhere. The customer-facing staff were really nice and helpful, but the cleaning staff did a very poor job. We value cleanliness. We were given 2 different rooms, and weren’t overly impressed with either of them. It makes us question how thoroughly/often everything else is cleaned (toilets, floors, cups, cutlery, plates, etc.).

Heating only on at certain times of the day and when I arrived the room was freezing and was told it would come on at 5pm (I arrived at 3pm) and had to go out to stay warm!

The staff were so friendly and helpful. The duvet felt weighted so my slepp was marvellous possibly aided with cider consumed! Personally i didnt like my breakfast sausage but in no way would we complain. We got above and beyond what we paid for. Thank you

Excellent Will be there again soon

The room was ok and the hotel is nice and clean.the only problem I had was the heating is on a timer in the rooms so it was very cold in the hotel room but the reception area was nice and warm.9th to 11th of January it was very cold out side.the timer on the heating should be adjusted to when it's extremely cold out side the rooms in the hotel are warm and am not saying this to be rude because I do like the hotel

Yes great team

Staff were excellent. Property could do with an upgrade but was clean. Breakfast was lovely and plenty of it. Bed comfortable.

Staff nice. Rooms are outdated. Bathrooms need refurbishing, smell of drains in the room and toilet seat broken, shower temperature was inconsistent, drastically!

Yes excellent

+ Check in and out was easy and the key card was convenient. Breakfast was well organised. Room was a good size. I was only there for one night so I can't comment in depth on facilities. _ The bathroom had no soap, shower gel ,shampoo or bathmat Heating was not on in the morning before breakfast.

Staff were friendly and helpful. Room and bathroom was clean