We had an excellent stay at this hotel during our visit to Vaishno Devi. The staff made us feel welcome with their warm hospitality and prompt service. Everyone was polite, friendly, and always ready to assist with a smile. A special thanks to Mr. Tilak Raj at the reception. He was extremely cooperative . His courteous attitude truly enhanced our overall experience. The hotel is very well maintained, with clean and spacious rooms, spotless bathrooms, and a neat, peaceful ambience. Housekeeping did a great job, and the property was hygienic throughout our stay. Hotel is conveniently situated close to both the Katra Railway Station and the Vaishno Devi Yatra starting point. The complimentary pick-up and drop facility to the Yatra point is a thoughtful service and highly appreciated, especially for pilgrims and families. The hotel offers excellent value for money with its quality service, cleanliness, convenient location, and guest-focused hospitality. Overall, it was a good experience.

Excellent property.

We had quite a pleasant stay at the fern residency. The staff was very courteous and welcoming. We reached early morning and still got a early check which I really appreciate. . The food was really good. We had no issues with anything

Excellent hospitality

Overall experience was great. Staff was also cooperative.