No hot water. They knew when I checked in and didn’t alert me. That would have given me enough time to figure out another hotel. By the time I was told that the entire hotel had no hot water, it was too late to find something new. I had a week of staying in gers, riding camels and horses and no shower and had booked this hotel specifically for comfort after a long adventurous week. I ended up with no hot water and a 6am flight so no way to change at that point. The restaurant also took forever and I needed to keep going up to the bar to get my tea and my food. Servers passed by my table without a look. Also wondered if the hotel was out of hot water, how was the restaurant open? I’d like a refund