การให้คะแนนและบทวิจารณ์โดยรวม Charming 1-bed Loft in Caerleon

This owner should be ashamed. We booked as it had free parking. The owner text in advance to share our number plate so he could register, which we did. We then also did it in person with him on arrival. We have then had 4 months of charges, months of letters and calls from a debt recovery company and told we would be sent to court if we didn’t pay the £170. He told me he cancelled it 2 months ago, but is refusing to take any calls, won’t reply to any texts and we’ve been forced to spend £170 on a parking fine that is not our fault. His customer service is horrendous and he should be ashamed as a host to have put us through such stress, and now financial difficulties paying this fine. The night cost us £83, and the fines £170! Ludicrously Stay clear of this property!!!

Friendly and well equipped.