Beautiful Mt Fuji views from our suite. The most incredible and responsive service from the front office staff who provided efficient and timely transportation by shuttle to nearby bus/transportation stops as well as to dinner and even the conbini one night when the only restaurant that was open (Jan 1) was full. It is definitely a food desert in that area, but we made do just fine. We enjoyed the shared onsen which was not busy at all.

Quite an unusual and interesting set up all together.

Hotellet var ganska enkelt, vilket uppskattade. När man bor på ett ryokan vill man inte det ska för lyxigt utan mer ett traditionellt japanskt boende. Väldigt trevlig personal och vacker omgivning.

Rummet var rent, underbar utsikt från veranda och onsen. Vi kunde se Mt Fuji även nattetid. Lite synd att det inte finns restaurang på hotellet och inte så många att välja på i närheten. Mycket trevlig personal

We had an amazing stay here. The staff went out of their way to take care of us. It is a beautiful facility. They transported us back and forth to the bus stations and the convenience store. They did a load of laundry for us as well. We rated our 2 nights in Hakone high on our list of favorites from our Japan trip. Thanks Hakone Shichifukuso for helping make great memories.

Great room with a beautiful view. Friendly helpful staff. Note that there is no shower in the room (it is part of the baths downstairs)

The hotel was much more remote than I expected. I arrived late, and the staff were very kind to pick me up at Tōgendai Station and help me get to the property. However, it can be quite difficult to reach on your own after dusk. In the morning, I tried calling a taxi to get to Sengokuhara, but it wasn’t easy to arrange one in this area. There are also no convenience stores or restaurants nearby, so it’s best to buy anything you need before arriving. On the positive side, the public bath was very relaxing, and the morning view of the lake and mountains was beautiful. Overall, a peaceful stay — just be prepared for limited access and amenities around the hotel.

Overall is was a good experience? The place was clean, the room was nice and spacious. And amazong balcony view of the Halone valley. But staff was very absent and the place felt desolate. Nobody did room service during my stay. Also I didnt use the hot bath as the water didnt look the cleanest? Also it is in a beautiful but isolated area. It you have a car, it was fine.

Der Service war ausgezeichnet, wir wurden von der Bus Station abgeholt, zu einem Restaurant gefahren und unsere Koffer wurden nach dem Checkout zum Bus Terminal gebracht. Unser Appartment war sehr groß und geräumig. Die Unterkunft hat ein eigenes Onsen. Das Haupthaus ist sehr schön und hat einen tollen Ausblick. Weniger gefallen hat uns der Zustand des Appartments, es ist bereits sehr veraltet/renovierungsbedürftig und auch nicht ganz sauber. Wir empfehlen ein Zimmer im Haupthaus. 1 Nacht empfanden wir ausreichend, um die Sehenswürdigkeiten in Hakone anzusehen. Prinzipiell ist der Ort sehr klein, wir würden beim nächsten Mal lieber in Motohakone übernachten, da hier mehr Geschäfte und Restaurants etc sind.

夕食が欲しいと思います。

We enjoyed our stay at this Location. The staff is super friendly and helpful. It‘s not a busy area, but they offer a pickup from Bus stops and bring you to a Restaurant in the evening if You Like to.

Super clean and very friendly staff

Wonderful stay, lovely view of Mount Fuji. Went above and beyond to help with it hire car issue, lovely friendly helpful people. Thank you

部屋と露天風呂からの景色は非常に良かったです。

Great stay, the staff were really helpful. Offered pick-up and rides to nearby Togendai station. Relaxing location. Onsen with a view of Mt. Fuji. We lost an earring, but the staff found it after we left and offered to send it to out next stay. We are thankful!

除湿機のタンクは満杯でランプが付いた状態になっていた。 スタッフは中国人？みたいな片言のスタッフのみ。 休憩時間なのかお客さんのフリースペースでスタッフが喫煙する姿を見てしまい、気まづかった。 安さと立地は良かったが細かな配慮は欠けていた感じがする。

La vue sur le Fuji est exceptionnelle mais l'appartement ne sentait pas très bon et mériterait une petite rénovation

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Driver was prompt and gave us local recommendations

Wonderful place to visit.