The property was infested with cockroaches. As we entered the property, we saw at least 4 big roaches outside the front door. I found a roach crawling on my belongings in my room. Apart from that, the hotel is located down a narrow, dark alleyway that felt very unsafe going down in the night. Cars cannot access this place and the location is unsafe. The bed was also hard as a rock. While I told the front desk staff member about the roach in my belongings and he removed it promptly, there was no insecticide on the property and he was unable to spray out my room. The room was also filled with mosquitoes. Sanitation is a major issue on the property. With a lack of a simple insecticide can, the hotel is unable to protect guests from roaches and mosquitoes. Terrible place to stay. Never stay here. The other good reviews make this place seem amazing, but from having stayed here, I can safely say those are misleading and that this place is a nightmare to stay at.

Located in an alley not difficult to find though. Staff were kind and it was a very convenient location lots of dining, shopping and activity around. The room was exactly as described although the bathroom was a bit small everything else was great

Buen lugar algo escondido pero seguro y limpio cerca de todo

You need to walk to main street

Clean functional room. Unfortunately I was on the ground floor with the window facing the lobby, so not much of privacy if you open your curtains or window. Quiet location with nice rooftop.

Clean and well place. Good stay.

There was a kitchen. I did not use it. There are many shops, restaurants and bodegas.

It was a little off the beaten path so the taxi could not get me there but a pretty short walk. No food available on site. About 20 walk to dock

No había ni tiendas ni nada cerca, fatal todo, para llegar es un laberinto obscuro, feo y lejos de todo.

Carlos y Estuardo en recepción, ellos Super amables una señorita Marcia, no amable El hotel está en callejón al fondo muy iluminado. El hotel está limpio, sólo que el baño está demasiado chiquito, las camas muy a gusto y cerca del embarcadero.

Chambre très propre mais nous avions la chambre numéro 7 et elle est dans un coin. Il n’y a pas de fenêtre. Il y fait très noir, donc il est facile de dormir tard.

Ce fut un très beau séjour à cet hôtel pour le rapport qualité - prix, la gentillesse du personnel, la possibilité de cuisiner, la propreté Je recommande ce lieu

Such a cute little stay in Panajachel. Staff was very kind and even held our luggage until our shuttle came to pick us up.

Muy buena atención

Limpieza y personal amable y atento a nuestras necesidades

Excelente lugar, muy céntrico ycon todas las Amenidades para pernoctar y hasta cocinar.

clean rooms located in a good area. but the restroom was very small.

The hotel is in a good location, it is in a more secluded area, but is relatively close to the main street and the ferries. Clean and comfortable rooms, and staff allowed for early check-in which was very convenient. I would recommend the facility owners to install smaller lamps next to the bed as there is only the bright main light.

Nos encanto! El lago estaba muy cerca y había muchos puestos al rededor!

Helpful, friendly staff. Room basic but clean.