Excellent satff

Quarto

The staff is the best thing in the hotel

Excelente hotel excelente servicio, el personal muy amable

Excelente localização, equipe super prestativa e educada, quarto muito confortável, e academia bem equipada.

Great Staff and quick Check in process

Mi hotel favorito !, el personal siempre muy amable , la habitación con la mejor vista, la mejor ducha, todo impecable!

Localização espetacular. Quarto grande e confortável. Manutenção em dia.

Comfortable, great service, excellent rooms. I don’t particularly agree with others review. Hotel deserves an overall score over 9.2 to be honest.

The room was very nice, clean. Bed was comfortable, very relaxing. The staff of this hotel was amazing, always helpful.

I arrived at 1:15 pm and had to wait half an hour just to reach the reception because there was only one employee to check in the guests which is unacceptable and i had to wait until 3 pm to check in to my room because they said there was no room available.

Me encanta. Hermoso hotel atención de primera

Hermoso hotel. Atención de primera

Food

Perfect

Habitación amplia muy amable el personal limpia buena cocina y servicio de room service

We arrived in Madrid on October 12th, not realizing it was a national holiday. Unfortunately, the man at reception didn’t make us feel welcome—he seemed irritated and told us that most businesses would be closed and the city wouldn’t be fully functioning. Having just arrived from Rome, our second stop on our Euro tour, we felt quite disappointed. However, once we went out, we discovered the complete opposite—the city was vibrant and alive! Everything was open, the streets were full of people enjoying music, food, and celebrations. I still don’t understand why the receptionist gave us such a negative impression. It was also uncomfortable that he kept staring at us whenever we were in the lobby or near the elevator. We also had an unpleasant experience with room service—the food arrived cold and undercooked. Additionally, my room didn’t have the “city view” that was advertised; instead, it faced another building and looked more like a side street. On the positive side, the room itself was very clean, and the shower was excellent. Madrid is a beautiful city, and despite these issues, we still enjoyed exploring it.

Fabulous as usual

Hotel muito bem localizado, moderno, limpo e silencioso. Padrão de qualidade Marriot. Um local para voltar mais vezes.

La mejor habitación de Madrid