The only complaint I have, and it was my fault that I did not notice. I asked for a room for 3 adults and ot a room with 2 single beds, my fault for not questioning. The resort added a cot to remidey remedy the situation.

ホテルのレストランにて夕食を取りましたが注文から９０分以上も待たされ出てきた料理は不味い！

Rooms are not clean especially the bathrooms and there are many bugs! The food is not so good and cleanliness in general is something that they need to really work on.

Excellent customer service! Comfortable and clean. Just needs improvement on the quality of bathroom tub. Flimsy. Feels like it’s gonna cave in. Food is also good.

My family and I had a great stay at Chateau Bleu. I really appreciated how well they communicated with us about our check‑in—it made everything smooth and easy. The hotel looks exactly like what you see in the ads, it’s clean, and the food is genuinely good. But what stood out the most was the staff. Everyone we met was polite, helpful, and always greeted us with a smile or a warm good morning. I’d definitely come back and would happily recommend Chateau Bleu to friends and family.

Everything was great! The staff were very friendly and helpful. Room is clean , facilities are clean and great. Great stay in Chateau Bleu!

Staffs are nice, friendly and accommodating. The place is not that clean but the staff's service makes up for it.

Staff were friendly and the food was really good.

Couldn’t fully enjoy pool because of mold formation and algae in the pool. Breakfast was very good. Staff was friendly.

staff is very attentive and helpful

Hotel room was nice and the pool looks just like the pictures. Appreciated the complimentary breakfast. Staff was very kind. Negatives - not a walkable location to other activities.

Nice clean and friendly

Pros: The security, Frontdesk and wait staff has excellent customer service. Good price for quality food. Quiet location. Truly a staycation experience. Nice room set up. The actual employees are great. Cons: Too many OJT working in a group setting. For example: 6 people entered one of our rooms just to collect towels & trash. At the end of our stay, we were charged for lost towels that was most likely miscounted by them. Too many OJT sitting around, make them clean pools with net, we don’t need to request for it, pick up branches, pick up cat poop and spray, scrub shower tiles, etc.

Everyone are awesome and very hospitable. Love this place and gonna come back again

The resort is nice overall, however the cabana I stayed in had tons of ants and the washroom was filthy. The staff is friendly and accommodating. Surrounding area is loud, rooms aren’t sound proof.

Nice resort, we stayed in a bungalow (needs some TLC) with a private jacuzzi pool, very nice. Breakfast is Filipino as you would expect, the hotel allows Grab food deliveries. Hot water spring pool is great as is the swimming pool.

Hotel is very accommodating. Staff is friendly and helpful. Stayed during typhoon Katrine, very safe

My husband and I had a wonderful stay at Chateau Bleu Resort in Calamba, Laguna. The staff were attentive, the rooms were spotless, and the pool and hot springs were fantastic. We’re already planning a return trip for my husband’s birthday in June with friends. However, we did encounter some issues upon check-in; we had to wait an hour due to a faucet repair, and the water initially ran brown in our room. Despite these setbacks, we still enjoyed our stay overall. It’s worth noting that we found a better deal on Expedia, saving 800 pesos even with the hotel’s promotional rate.