Hotel is lovely and in a great location, rooms are fine but nothing special, the rooftop pool is amazing but hardly has any space to sit at so you need to fight for the loungers.
My issue was the staff - no one was overly friendly. And when checking out, reception stored the bags. We had two pull along cases, a shopping bag and a tote bag so 4 bags in total. The receptionist was adamant he was only writing 2 bags, I asked several times for him to amend it to 4 bags and he kept laughing saying it’s fine, it’s fine.
When arriving back at the hotel later in the day so collect the bags before going to the airport - only 2 bags were brought. 1 cases and the shopping bag was missing. After some panic and calling different people - the bags were finally ‘found’ and brought to us. It was all a bit strange.