Upon checking the manager was not only rude but also felt dismissive and disrespectful. She even went as far as taking her break at 2pm when we were to check in. Met her at the reception door locking up. The room was old and dated, cold water tap screamed when turned on (not deluxe) beds no support just about sunk into it. Lots of permanent residents and unsavoury types spotting and smoking on the premises. Refund was refused. Every encounter with the manager Yvonne was terrible