The room was clean and had everything we needed including a full kitchen. Though a bit small, which I understand is typical in the London area, the space was utilized very efficiently, with sufficient storage to place all the things we came with. I also had access to an area in the building with washers and dryers which I didn't end up needing but it was nice to have the option available.
While there was no restaurant onsite, we were provided with coupons for two nearby cafes. I appreciated this very much as I felt it added authenticity to my London experience. The value provided by the coupons was more than enough to have a fulling breakfast which was also delicious.
There was no need for any physical interaction with staff at the building. The web portal provided me with everything I needed to access the building and apartment securely. It also had details for the internet and breakfast. When I did need assistance, a speedy response was just a whatsapp message away with fast resolution.
The location is very close to a few train stations and bus stops, so we had no issue getting around London and getting back home quickly at the end of the day. Its also walking distance from a few tourist sites like the Tower Bridge.
Overall I highly recommend Bob W. to anyone wanting to experience London city.