The room was OK! The concept is beautiful but needed a lot of cleaning! We lap had to drag our luggage up and down and that was a workout!! Other than than everything was good It’s relaxing

staff was amazing !! room was spotless. everything was beyond perfect . special thanks to Ruben and Johan for making everything special. This was definetly an unforgettable experience for us and the kids

Staff was unfriendly, no hot water, bugs on bed, birds nest with crying birds all night. Horrible.

Bueno

Our stay at Hotel Westad was amazing overall. We stayed in a cabin over the water, and the views were absolutely beautiful — such a unique and relaxing experience. Breakfast was excellent and very well done, and the staff was truly outstanding: friendly, attentive, and always willing to help. That said, there were a couple of downsides during our stay. Unfortunately, we noticed a dog drinking and licking water from the jacuzzi, which made us uncomfortable and prevented us from using it, as it didn’t feel sanitary. Additionally, there was a party happening nearby that lasted all night until around 5 or 6 in the morning. The cabins are not soundproof, so it felt like the party was happening right in our room, and we were unable to get any sleep. Despite these issues, the property itself is beautiful and well maintained, and the staff really does an excellent job. These concerns did not take away from how great the location and accommodations are, but they were part of our experience and worth mentioning.

The rooms are exactly what you see in the pictures online. The view was one of the most spectacular parts. The value for your money is also exceptional. I really enjoyed my stay at Ibuku, the staff was very helpful with everything.

This place is amazing, clean, quiet, very peaceful, good breakfast and the staff are very welcoming.

Es un bonito hotel pero demasiados mosquitos y bichos en la habitación pasamos una noche de horror

Great place. Very friendly and helpful people

Muy lindo

Loved this hotel .. it was peaceful the perfect place to get away and have some time with nature

Amazing cozy cottage cabins with beautiful view. The location is very secluded and private. Gorgeous restaurant sitting area and great service. Near a beautiful and fun Guatape Old Town.

Pros, if you are looking for great Instagram or social media pictures, this is definitely the place. The restaurant was beautiful, the food was excellent and the service was fantastic in the restaurant. We did not experience any of the problems we read about as far as water or the hot tub. We had hot water and the hot tub worked great! Cons, you will hear chickens at night, and you will hear your neighbors. The biggest con was that we arrived one hour early and our cabin was ready however we had to pay $25 extra just to get in one hour early which I didn’t really think was very good customer service as our room was ready. Overall, a very cute property and definitely worth the stay. We did get wonderful pictures here!

The hotel is beautiful, well taken care. The service is outstanding. This place could had have 5 stars, if their food was better. That is our only complaint, the food was just ok. But everything else deserve an excellent score, we are definitely coming back

All the staff members are amazing!! Juan is an amazing person (owner) is in the property all the time. The cabin was well maintained, clean and secure. They have a restaurant in the place. Our experience was unforgettable. I recommend this hotel 100%.

After careful research, I chose cabin #5 which portrayed photos to be over the water. What I received was a handicap accessible cabin at the very top - on the same level as the parking with zero privacy. The view was partially obscured with trees and far from the water, unlike the other cabins below. I was extremely disappointed as this listing was not accurately portrayed. The service was interesting to say the least. We were told that there was no more drinking water to purchase (Absurd for a hotel). The next morning, I asked the host if breakfast was included, and he responded “do you not remember what I told you yesterday?” …Quite funny to hear on my vacation. Upon departure, I was confronted by the same host asking me if the stains on the towels were from our make up… Absolutely not! The towels were previously stained with what looked like rust/dirty water. It felt as though they were looking for something to try and pin on me. The experience was unpleasant and I felt somewhat antagonized. On a more positive note; the cabin ended up being a lot of fun. The view from the third and second floor were beautiful and the amenities were lovely. The kayaking was a huge plus! (Even though the host asked if we left the kayaks in the water?? Implying I lack enough brain cells to just let the kayaks float away) it was just a weird energy overall but we made the best of it. Make sure to bring your own water unless you don’t mind drinking sink water!

Cobran por todo .

It's like a dream. The tree house cabins are on the sdie of the mountain with the most breathtaking views you've ever seen! They are beautiful - jacuzzi is such a treat! The family who runs is phenomenal and so, so kind! It's one of a kind experience - must visit!!

Hotel is great to relax, the owners are there 24-7 great eco friendly place, jacuzzi worked perfect, if you going to relax this is the place, this place is not for young kids since last call for dinner is 7:30pm

I love for relax