การให้คะแนนและบทวิจารณ์โดยรวม The Woodfalls Inn

We booked for 2 people via Expedia and were given a price, but when we arrived we told it was an extra £10 for the ‘extra’ person ( there were only 2 of us). When we queried this, the staff member doing the check in called the manager ( who was on site), but they just confirmed the extra £10, and left it to the junior staff member ( who was lovely) to tell us. No effort at all made by management to explain this extremely unusual practice, which was very disappointing. Otherwise, food good and room pleasant, albeit very hot as it was in the roof - the provided fan didn’t really help, and the weather was warm but not very hot.

This was a wonderful family run gastro pub with a varied menu of top quality dishes presented as worthy of a top class hotel with the added bonus of 4 well kept real ales. Even breakfast offered a choice of gourmet dishes in addition to individually boxed Kellogg’s cereals. Out twin room was modern, newly refurbished to the highest standard & included thoughtful extras, including a much needed cooling fan in the atypical 25 degree heat. Spacious free car park. All staff from the warm receptionist’s welcome to cheery barman & helpful restaurant staff were charming & eager to ensure our stay was perfect. And it was!

Delightful stay - myself and 4 family members. Staff excellent- very helpful . Lovely hotel and very clean

We were inspired to return after a very positive previous stay, albeit a couple of nights. Unfortunately this stay did not replicate the same standard. This is a pub with restaurant and rooms, not able to be a hotel. Positives Comfortable sleeping arrangements, some audible interruptions from downstairs, doors banging, toilet hand driers and music bass playing. Andrew and Jayk attentive and caring. Sunday Roast excellent. Builds Evident there is a disconnect between quoting to operate as a 3-star Hotel online (see Google) and being able to operate as one: Food unavailable one day due to Chef apparently out sick so had to source food elsewhere and were forced to eat in our room. Signs of food being cooked in the kitchen however for others. Sunday only Roasts available, however another group were able to get other dishes served, showing inconsistent treatment again. Manager illusive to address these issues themselves, sending less experienced staff to manage. A poor look. We no longer had faith in being served food so decided to take our dining elsewhere to avoid disappointment. In summary, OK for 1-2 nights passing through, any longer stay and in the current set up the cracks appeared for us at least. Pub is ok Restaurant can be good, when open and has stock. Rooms good, but can be noisy when pub operating. Staff need upskilling. Would not return based on last experience, and not willing to recommend in case of disappointing.

Nice friendly pub

Rooms clean and fresh. Restaurant food very tasty and breakfast totally amazing.

Lovely accommodation, great staff. Lovely rooms, very clean with comfortable bed

Stayed here many times, always a comfortable stay, friendly staff and great food.

A quaint, clean, and hospitable stay with a wonderful breakfast. I’m gluten free my husband is not and we both enjoyed our meal.

Great friendly service , cleanliness of property very good

Great pub stay, very friendly and good food

I only wish we could have stayed longer. Hopefully we’ll have the opportunity to return.

Nice cosy pub and rooms. Excellent reasonably priced food. Outside seating. Room had kettle and various teas and coffees and biscuits and sweets. Toiletries from the new forest which was a nice touch and I may have to purchase some for myself. Helpful friendly staff who made the whole experience quick and easy. Would definitely stay again if needed somewhere in the area and would recommended to friends and family.

The only one we remember was Archer, he very helpful

The staff were excellent and very helpful. A most enjoyable stay.

Flott rom ned et fint bad. Vi spiste på restauranten, som hadde en god vegansk burger. Anbefales.

Lovely inn. Very good food, clean and well maintained, friendly staff and quiet. Highly recommended.

Wonderful stay! Big recommend! Lovely and quiet ☺️

I've stayed here on several occasions, the staff are always friendly and prompt, the rooms and general decor of the place are well finished. The food is exceptional, and the portion size is very generous! a lovely place overall.

This is a lovely place to stay, the staff are great, very friendly and happy to help. The rooms are modern and clean, the only issue I had which affected my stay was the blind for the Velux window wouldn't close, this was a huge window directly above the bed, so I did require this to be functional especially through the summer months, I did ask the staff who were aware of it, but nothing was done for the week I was there. Otherwise the food and drink were great and I would stay again.