Dirty smelly caravan which needed updating

The caravan was very clean and not what we expected at all. There was plenty of room on the inside for the 3year old to play and the wrap around decking let him run round outside without us having to keep an eye on him all the time. It is as also within walking distance of the complex which was nice. Overall we had a very nice few days, the only thing is most of the activities are closed on a Friday.

Accommodation wasn’t clean. Very disappointed. Carpet didn’t look like it had been hoovered and I stood on 2 toe nail clippings!!!!! Toilet hadn’t been cleaned or outside the shower cubicle or the hob which still had grease from previous occupancy. Card said cleaned by Megan!!! Shocking

All staff very friendly and the park was clean and tidy but the accomodation was filthy and the food on site was over prices, poor quality and cold

Good clean accommodation, friendly helpful staff, good dog walking areas, very good communications, lots of activity and entertainment to get involved in.

My first even caravan experience and i loved it Would love to come back and stay there again.

Ordered x1 wheelchair access caravan got x3 caravans with no access , wheelchair user had to go back to care home only x1 caravan used park and Expedia aware and are refusing refund for the x2 caravans not even booked

Very good wish we stayed longer. The event was a bonus we didn't know about .Disappointing the fish and chips take away closed at 9pm on the Friday night.

no towels or bedding for sofa bed caravan is way far out so you can’t visit resort facilities without driving. Asked at guest services about towels and they said we weren’t in premium so would have to buy some

Our first trip away as a family, we thoroughly enjoyed it!

We had to move caravans as the first one smelt like it had just been fumigated, the process for this was long and very draining after arriving at the property but very glad they got this resolved. We moved from an 8-berth comfort to some kind of 6-berth but were just grateful to be away from the smell of the other caravan! This place is lovely, feel like the caravans could do with a little better upkeep but know the team work hard there. Facilities are never ending and lots to do, caravans can let them down though

Ant infested caravan Tried to complain but no one answersd after hours service. Woman on hotline said nothing she could do. No one at reception. Checked out a day early told them why and no one has bothered to contact me

Lodge with hot tub, was not cleaned to any but what appeared to be low standards. Cobwebs were everywhere, from decking to chairs and tables outside, to inside finding huge spiders on blinds, with the cobwebs attached from headboards to the pillows, on curtains to the sills indoors, with hair clips lying on bedroom floors. Most walls, floors and surfaces had stains that could probably have been cleaned with some basic cleaners. The main communal shower, would not drain, tried unclogging and the black scum came up showed this had been their a long time. Bedding had stains and were causing irritation to all of us, presuming that they had not been changed for a long time. Our hot tub, was supposed to be checked everday, but not once did someone turn up to do this, the water was low and never topped up. The main arcade had sweets they were handing out that were out of date by a year. Overall we did not feel clean or comfortable and staying at 2 different away resorts now feel this is maybe not a one off, but these standards are common to this company.

We had an amazing stay, tattershall park has plenty to do with bars , restaurants and and lots of activities. It is situated next to RAF Coningsby and a little noisy but we went on there training week and was amazing to watch the displays and stunts. And Skegness is just a just over 20 miles if you want a day out. Overall we are definitely going back.

The electric fire in my caravan did not work. The carpets although clean on the surface could do with a deep clean to revive the pile. I reported this to reception. Overhead low flying aircraft every day were very noisy, I know this can't be helped with an RAF base right next door. Otherwise my stay was fine.

After having stayed before , this caravan was the most basic I’ve stayed in , it wasn’t particularly comfortable the seating area was very dated and quite old and worn, the duvet cover was white sheets sewn together and the duvet didn’t fit in, I wouldn’t like to think of a family in there as it was very very basic. The pastures area feels very much like an overflow and it’s so far away from the facilities that a car is a must. Didn’t really enjoy my stay this time .

Great mini break in a nice modern lodge. Everything was very clean and modern. The park has great facilities and lots of activities for children

Everything

It was clean and all bedding and towels were clean and fresh

Just come back from a 4 night stay, very clean and modern. Lovely views across the lake and can imagine in summer would be a lovely spot to sit out. Didn’t use the park facilities as had other things planned but seemed very popular.