Good price and location

Front desk staff didn’t seem to know how to get to their own parade neither did they know if you need the key fob to get out of their parkade(you don’t). Place was OK. Had a Queen bed that was significantly grooved for each person sleeping in it….its time to get new mattress. . It is very conveniently located on the main drag and it was very quiet, I did appreciate that. Online(Expedia) says there is no elevator but there is….

Gothic style from the outside but full Interior is dated, ceiling fan and heater not working, we only use table top fan for 2 days, incomplete bathroom/washroom miscellaneous like hair dryer as well as small considering top spots for tourist looks like require some facelift. The room too small for our group and dark ambience however Yogit was so nice to accommodate our booking request for an additional folding bed and towels. Daily rate value is not worth since there was no breakfast available only coffee station inside your room. Since they have no front desk on site for 24 hrs you have to prepare returnable cash deposits for main entrance door key to be able to enter after 12 midnight and another deposit for closed parking door ($110). Pros, it was located in the heart of Banff Avenue, steps from all amenities, attractions and shops, secured and covered parking space. In my opinion, for its price you can find better and newer option within surrounding areas and recommend to book several months ahead of your trip.

The location on Banff Avenue was excellent. We could walk to stores, coffee shops and restaurants. The room was clean but the carpets could use replacing. The ceiling fan did not work but the front desk made a note. If you want an experience, this is not the hotel for you. If you want a clean bed and central location at a lower price, I recommend this hotel.

Room was spotless and met our needs. The room was a bit warm but putting on the ceiling helped cool down the room. You couldn't beat the location, right downtown and everything was within walking distance. The parking wasn't attached but it was underground and secure. We would definitely stay again during cooler periods of the year.

Friendly staff, great area

The front desk is a bit of a joke. Staff charged my friends credit card whilst I parked even thought it was paid a month ago. Parking garage is not connected to the building so that by the time you find your way out of the maze you have to walk over to the next building still. App the hotel parking said “small car” so we found a larger stall to park the truck and almost got towed the next day we came out the bylaws officer said we were lucky as he was calling the tow truck. There was terrible service at the front desk as feedback was given they didn’t seem to know what we were talking about nor did they seem to care. It’s like an overpaid door attendant.

good loction

Staff courteous

Window crank was broke lot of road noise

Comfortable room. On site parking was very nice just around the corner. Friendly staff.

The room was clean and tidy and perfect for the price. No breakfast included, but all restaurants, coffee shop and shopping closeby. It was quiet except the room doors are very noisy when they fall shut and the hotel started cleaning up the rooms fairly early the next morning, so it was loud in the hallway. Maybe

The mattress quality is not consistent... our first room was not acceptable ... but the second rooms mattress was okay

This hotel is good. Bad comments don’t represent reality. They already put some vents inside.

No mountain view

It was construction on the site of the hotel, problem to load and unload car, extremely noisy street, very loud at night. For one night it’s ok but for four nights absolutely not.

It was very clean, quite and prime location hotel. Highly recommended

Small but clean room. Good value for the location. Good for a single traveller.

Be warned that this area is under construction and it makes dropping your luggage off and getting to this hotel a bit of a nightmare. The location is great BUT what is about the only good thing about this hotel. Very uncomfortable beds and I can sleep on just about everything. Front desk staff do not help you with your luggage which is normally not a problem for me but with the current condition of check in it would be very helpful. For the money you pay for this place I would hope for a bit better. Cannot beat the location if the rest are not important to you but also consider construction noise if you like to sleep in which we did not so no problem for us.

You do not have control of the room temperature. They have a ceiling fan and will give you extra fans tough they will blow hot air. I was not able to sleep and woke up sweating