On a quick visit to Crete we stayed here and enjoyed the property. The hotel and rooms were spotless. Breakfast has good warm and cold options with fresh fruit and cafe quality coffee options. Its located very close to the city center of Heraklion, very easy walking to shopping and dining options. The view from our balcony was not great, but we were doing more exploring than sitting in the room. The neighborhood might appear to have some run down areas, but it felt really safe. Would highly recommend this property.

We went to a one week trip to Heraklion and found via Expedia this nice hotel. It is directly located in the city center. Shops, nice restaurants and nice and interesting places to visit like the H Harbour are very close by in 5 to 10 min walk distance. The staff is very nice and always happy to help to give advice when and where to go. The rooms have a nice modern styling and are very clean and well maintained. Our room had also a nice balcony, with chairs and a table. The hotel does also have a spa area with a swimming pool downstairs for which a reservation is necessary. There is no reservation fee for guests. We thought it is a good idea, that a reservation needs to be done, so the experience is nicer, because there is no risk, that the area might be overcrowded. An additional nice Pool is on the roof top with the roof top bar right next located to it. The roof top pool does not need a reservation. In summary, we really enjoyed staying at this hotel and will for sure come back for another stay in the future to visit Heraklion again.

Tout le monde était si gentil . Merci au personnel . Les chambres sont spacieuses et confortable !

Very clean hotel

Très bon accueil. Très bon séjour. Même si l’environnement ne donne pas bonne impression au premier abord. L’hôtel est top et se rattrape largement avec ces belles prestations… vraiment nickel ! Accessible à tous a pied. Et en même temps c’est un hôtel en plein centre avec des immeubles autour mais ça ne nous a pas dérangé dans la mesure où c’était très calme. Je le recommande, il vaut la peine. Le personnel est vraiment gentil… tous !

What a beautiful hotel just minutes from the port and the central area. We easily walked over from the ferry, and it was simple to launch explorations of the city and its surrounding areas from this location. The staff are very attentive, and the drinks at the bar after a day of touring are well prepared. We also enjoyed a treatment at the spa, which was a perfect conclusion to our 15-day tour of Greece. Recommend if you are coming to Heraklion!

Great hotel with such a nice team. Always helpful and friendly! The location is super central in Heraklion and near most cafes and restaurants. The area looks a bit rundown, but it has its charm. Rooftop is amazing with the pool and bar.

Det hele var bare fremragende, og en ekstra stjerne skal gå til sky baren, receptionen og spaens service personale.

Tres bien situé, personnel accueillant et offre beaucoup d’attention

Amazing hotel! Front desk, spa staff & lobby bartender were so nice and helpful! Rooms are amazing with balconies, fridge, and iPad controlled. Bellhop came outside and helped with parking right across the street & our luggage! They even have a pillow menu! Best part were the reasonable prices of the spa services (best massage ever) especially for the 5 star quality amenities - sauna, pools, jacuzzi, manicures etc. 5 minute walk to Lions Square for shopping & restaurants although the bar onsite in the lobby & on the roof are full service. The rooftop patio & pool are incredible. & the onsite gym. This place is amazing . King beds were separated ahead of time at our request. We will definitely return!

The spa, pool, & staff were all incredible

Amazing, immaculate resort very close to the center of town. You might not get much of a view but everything else makes up for it.

Ich halte mich mit Superlativen eher zurück, aber das Hotel ist sensationell. Als so genanntes Smart Hotel ist es super modern eingerichtet und technisch auf neuestem Stand. Das Personal ist ausnahmslos, von der Reinigungskraft bis zum Hotel Manager, höflich, zuvorkommend, hilfsbereit und gut gelaunt. Vom Empfang bis zur Abreise fühlten wir uns gut aufgehoben, jeder Wunsch wurde uns von den Augen abgelesen und erfüllt. Ein besonderer Gruß geht raus an Konstantina und den Hotelmanager, die durch Engagement, Freundlichkeit und Hilfsbereitschaft besonders auffielen. Bis bald 302

Hôtel super. Bien situé. Au centre d heraklion mais au calme . Gentillesse du personnel. Bon petit déjeuner

Plus ou moins bon séjour mais le nettoyage de la chambre est très médiocre

I booked this hotel because it has both indoor pool and outdoor pool - however, the outdoor pool was closed (not noted in the add) and the indoor pool is available for 1hour each day and must be booked in advance, otherwise it’s pay by the hour because it’s part of the spa - also not noted in the add. The balcony was there but had a view of a brick wall. On the up side, the staff were really helpful and courteous and the luggage storage was useful. All in all not worthy the price I paid at all.

Nice new hotel in a great location in Heraklion. What stands out is the staff - they were all so friendly and professional. Thanks guys - I know your job is tough!

The hotel deserves each of its five stars! The staff is incredibly friendly, professional, and helpful. Aspa, the manager, does everything possible to make the guest feel at home. And I can say the same of every person working there. Thank you all for a wonderful stay. I will definitely come back !

great hotel, the hotel is amazing, very classy and exactly like the pictures. In addition, the staff was very courteous, caring and smiling. Nothing negative to say, I'm positively surprised !

Hotel hatte zur gebuchten Zeit nicht eröffnet. Alternativ Hotel war nett aber hatte bei 40 grad keinen Pool