Check in was difficult. We requested an early check in at 12:30 pm for 2:00. Since there is no front desk or live person to talk to, we kept getting messages saying someone will be with you in 5 minutes. Well 90 minutes later we were told that we could not have early check in. Too much messaging and chats- I guess we prefer the old school way, having a human to ask questions. Also, we asked several times, again via chat messages about parking and got answers that were incorrect- parking was free after August 31, and they kept insisting we needed to pay. We finally figured it out reading the posted signs and asking locals.
The property was generally good though.