Carissa
2.0
/10
รีวิว 13 สัปดาห์ที่แล้ว
Hotels.com verified review
The location sent a physical address and picture of the front of the place…neither were helpful-after wandering up and down hills and alleyways with over hundred pounds of luggage-I never found it. Reached out to them-no answer-no response at all from them until nineteen hours later!!
Found another place to stay-now they won’t refund because the agent I talked to misspoke and said I had a flight delay and that was my reason for cancellation! It clearly was not since I was wandering for over an hour.
I’m sure they’ll come on here and “explain” this was all my fault…but I’ve got all the documentation to prove I tried my best to contact them in the way I was instructed to, they failed. And if the excuse is they manage many properties on the island-get more help!
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