The reception staff for the hotel portion were nice and helpful. Need to lay attention to your emails from Expedia so your experience can be better. We thought we were checking into the hotel part of the building, not renting someones apartment we arrived at tbe property at 1:30pm. Didnt get access until 5pm.

Poor security, nobody cleaned the room the second and 3rd day, lots of garbage at parking lot and at the beach.