Overall, no complaints. I rated it lower than what may be expected because I reserved the room thinking there was air-conditioning, but there was not. Because of this, the staff was not willing to cancel my rumor reservation. Because there was no air-conditioning even though it was cool outside, it was hot and humid in the room the whole night, even with a fan. To open the window mint, I would open myself up to burglary because the room next to me had the same window that opened in the same direction. Because I didn’t sleep well I had a bad next day and I had to utilize that day well because I had to be up till 2 AM. I was strategic to try to get a good night sleep that night, but it just did not happen. I wish the hotel would have allowed me to cancel because of that reason. I also didn’t get the room that I booked. I booked a double room and I got a room with two that appeared to be extra large twin beds. One may have been a small double. The staff was very helpful. The area was perfectly located to the train and bus station for Travel. The price was right they had breakfast that serve served a wonderful cappuccino.