This is a disaster stay I ever had before. 1- Additional charges RM35 for cleaning fee.(I can forgive) if it is really clean. 2-When I checked in I saw a few cockroaches on the kitchen's table top. Beside I also found out dirt when I opened the wardrobe. (please refer photos) 3-I decided to check out immediately on that day but when I asked for the deposit refund they insisted to follow their policy which is to refund in 48 hours after check out. I check out on 10th February at 11.30pm but I received the refund on 16th. (please refer photo) 4- No early and no correct details on the parking and key collection guidance. 5- Water Heater hot water not function at all during check in. 6- some of the lighting not in function. Beside that the mattress is very uncomfortable to sleep on. Definitely not recommended especially on their terrible management.