การให้คะแนนและบทวิจารณ์โดยรวม BLA BLA HOSTEL

Great

Estadia razoável. Parece ser compatível com o custo benefício. Quarto pequeno para 6 pessoas. Bom pelo preço.

The hostel is very central, very close to public transport. Very clean and cosy. The staff is very friendly. I booked first for 2 weeks, but due to my work I extended at least for another 2 weeks. All the staff is very friendly and helpful. The cleaning team is cleaning the whole day. There's a very nice kitchen and a very nice place to relax in the evening and during the day. The prices are really great. For me this is a Top place to stay.

Good location. Friendly staff. Bathrooms and bedrooms weren’t the cleanest. Toilet stalls are extremely small and the sink area does not have an area to set or hang your things.

Hostel claims to have a 24/7 reception. After standing outside ringing a lot for ages in the early hours of the morning (flight had been delayed, I messaged them) eventually a guest let me in. Reception was locked with a sign saying it opens at 8. I spent my time waiting sat on the stairs, even though I had paid for a bed. When I complained they said they hadn't heard the bell, and although they had got my messaged was told they hadn't noticed it. They said it was a 24/7 reception (the sticker outside says so) but seeing as it's unguarded and locked until 8 I find this hard to believe. To be fair the woman who started at 8 got me in quickly and was helpful, only for the rude man to seek me out to try and argue later. I complained officially through the website I booked this. They contacted the Bla Bla - who did apologise but have "denied" a refund... meaning they want to keep the money I paid for the bed, whilst leaving me locked out until 8am (with an apparent 24/7 reception who doesn't hear the bell and is locked up and empty). If you come to Sofia I'd save yourself the hassle and stay elsewhere.