We have visited here three times in a row, always booking the junior suite and getting a lovely room in the main building. We checked in and got took to our room which was in the annex, they lady showed us our room and left. The room was bigger than normal but I couldn’t help but notice that all the windows looked out on to properties and flats, the local takeaway and lots of residential garages. I messaged the hotel to explain my disappointment. After a while, we had already unpacked, they rang the room and told us they had already upgraded our room but that we could move to the main building. I declined as we had already unpacked and wanted to relax. I was surprised this room was classed as an upgrade as the bathroom was not a his and hers, the view was awful and noisy. I could hear traffic and the public foot path below the window was being used constantly. We had to stay with the curtains closed for most of our stay. On check out the money was taken swiftly. We have enjoyed our previous years here but wouldn’t return again which is a shame as this has always been a place we looked forward to staying at.

Fantastisk hotell, vi følte oss veldig velkomne og godt tatt vare på under oppholdet. Et helt nydelig hotell som kan anbefales på det varmeste.

The hotel is a true 5-star property with outstanding rooms and service. The restaurant is excellent though an expensive option if staying more than 1 night. The free breakfast was all I needed though some may consider the buffet a little limited. All in all, one not to miss, particularly if you can find a good deal on the room rate.

Ein traumhaftes und höchst hundefreundliches Hotel. Das Haus ist eine Augenweide und die Gerichte eine Gedicht. Das Personal unvergleichlich aufmerksam und gleichsam freundlich. Wir kommen wieder !!!!

Wunderschönes Hotel mit einem großartigen Service! Die Karte des Restaurants könnte etwas großzügiger ausfallen. Insgesamt ein großartiger Aufenthalt.

Ausgezeichnete Küche , Weinkeller ist tolle Location für Verkostung

Great staff. Fantastic breakfast. Quiet. Great restaurant and bar area

Leider wurde ich im Gästehaus neben an untergebracht. Ich hatte das gefühl das das Haupthaus deutlich Modernen bzw. neuer ist. Das Frühstück (auch im nebengebäude) war nett allerdings war ich an beiden Tagen sehr irritiert als sich ein Hotel angestellter am Buffet bedient hat und mit seinem Teller zurück in die Küche ist, und nein er hat nicht nachgelegt... Er hat sich eine Scheibe Brot abgeschnitten, ein wenig Käse aufgelegt und so weiter....

Séjour de 2 jours pour découvrir la région autour de Gratz et Grünersee. Hôtel magnifique, personnel très agréable et excellente table pour dîner le soir! Chambre spacieuse, avec chauffage au sol fort appréciable en mi-saison.

Very friendly staff, rooms are very comfortable. I would choose it again.

Ambiente im Schlössl wirklich einmalig Super Frühstück

This hotel is a complete concatenation of superlatives. From staff friendliness on arrival, to the cleanliness and layout of the room, to the lovely (and yummy!) treats, to the mouth watering dinner, to the complete experience. Can't wait to go back!