The call centre number was not updated and the front desk of the resort didnt answer there phone. We were told there was a dock (we came by boat) and live music that began at 7 - the pub was closed since last summer. The internet didnt work, and the info book that was in our room said there was a grab and go breakfast nook that was open from 7am-3pm - it was not open. All of this being said it could have all been avoided if it gave dates of the off season and when the peak season began. I hope the best for this place.

Nice, but could have been so much better.

All good but could have used a coffee station and muffins at reception desk .

Power and internet went out. No hot water for a bath.

Staff are amazing! So friendly and accommodating for your needs. : )

Beautiful property. Lots of opportunity here for new(er) owners. Wifi did not work on Sunday, no food on site and hot tub was dirty, which took away from 5* property. We’d like to visit again in summer as the location is fantastic. No restaurant on site either although great options 3 minute drive away.

Great pet friendly room. The woman at the front desk was very nice. Loved our quiet weekend here.

Room was beautiful! Location couldnt get any better. Heard a pump sound throughout the night.

Great location. Room was clean and view was outstanding.

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Proactive communication over phone and email, gorgeous location, nice room. Cafe was excellent. Note that room size is quite small, and services like garbage removal or access to kettles in the room need to be requested at front desk.

Wonderful place to stay while relaxing on the Mayne island. Ocean view, cozy room, fireplace, balcony.

The cottage and ocean view were wonderful!

Stayed in the one bedroom villa, dirty dishes on arrival, fruit flies, cobwebs and just an overall feeling of the room being unclean. The hot tub jets didn’t work, the pool worked after trying to turn on the sauna, sauna never worked for more than 2 minutes. The food menu given in the room for the restaurant was not the current one, we were told “we haven’t used that one in a long time” when we went to order a snack. I have a feeling this “resort” was very nice 10 years ago when it was new. I don’t recommend staying here, save your money and stay somewhere else.

Small rooms and not very sound proof. There was limited furniture in room (had to use the patio metal chairs and table). No replacement coffee supplies in room as front desk staff were not there later in the day or evening. Overall facility is in need of a renovation as it’s showing its age. It’s in a beautiful location with spectacular ocean views and great walking trails, and that makes up for some of the faults.

Our visit was short. The rooms are great. One downside - we were on upper floor but no elevator. Will get more difficult to manage stairs soon. Should have requested main floor entrance. Prompt response when we did not have a kettle in room. Not much staff interaction.

Travelling solo for the second time this year to the same place. TV didn’t work, and by the time I learned this, the staff had left for the evening.No coffee maker in the room, just a gift certificate for the simple coffee ‘nook’ next door. They advertise the nook as having pastries and such for breakfast… But the pastry cover over top of the croissant and pain Au chocolate had small fruit flies, circling within the glass cover. The breakfast burrito that I had when I stayed in April wasn’t worth the first bite, and a breakfast sandwich Today was no better. As for room cleanliness, it was pretty evident no one had swept or vacuumed the floors before my arrival. I won’t be staying there again.

Wonderful location with beautiful sunrise and sunset. Very calm inlet for kayaking.

Great resort! Room could have been cleaner. Wasn’t dirty by any means but needed a few touch ups

The lack of dining options available. Restaurant was closed and on our first night (Tuesday) there was only one restaurant open on the island, a very poorly run Indian/Asian restaurant. Worst meal and service we have experienced in many/many years. Certainly makes us hesitant to visit Mayne Island again.