Check-in complicated and slow. 3 of 4 lifts out of order on arrival and 26th floor was not by stairs with luggage! - which made it 50 minutes to get to our room. Thankfully, the lifts all working the following day. The bed was very poor (rolled into the middle) and the room was quite noisy from outside and the TV was not connected/poor instructions. That said, the location was fantastic and the room was a great size and otherwise well equipped with oven, microwave, fridge freezer, dishwasher, washing machine & tumble dryer