Clean and fresh room, a very nice spa area, and excellent breakfast and service. Despite being located on the main street, it was very quiet at night. Only 3 minutes from the train station and right in the center of everything. The hotel also offers a very spacious ski room, which is perfect for winter stays, as well as a billiard table for those who enjoy playing. There is also a restaurant and bar at the hotel - one of the best in the village. We would definitely come back!

Room was comfortable, clean and quiet. The staff was very nice and helpful. Would definitely recommend. Very close to train station & ski shuttle. Excellent breakfast.

Friendly reception, great location, excellent restaurant and lobby bar service. Breakfast staff could have been more friendly and welcoming however.

Equipe excelente

All of the above. Nice hotel situated in the heart of downtown.

Very comfy and good quality beddings Nice room with city view Very nice staff and amenities Overall A+

Everything was top notch but very expensivehotel

Excelente localização! Hotel super confortável os quartos, café da manhã muito bom! Super recomendo

Excellent

Todo impecable: el hotel, el bar, la habitación, etc.

Sandra, the receptionist was one of the best but they were all fantastic. Very helpful and Olivia at the bar was a rockstar.!!

Très sympa, personnel aimable et avenant. Hôtel très bien situé :) je recommande

Great place, lovely staff and great location, 4 minute walk from train station.

Great location. Spacious room. Walkable to everything. Loved the lit fire in the lobby at night!

Tinha vista para a rua principal

Would have been nicer to have upgraded technology in the rooms as far as outlets to charge phones by the beds.

Spacious room with large comfortable bed and balcony. Very cozy hotel with an excellent bar area by fireplace, great breakfast and excellent location. Two minutes from train station.

Helpful staff, convenient to train station

The staff were so friendly from the second we arrived, the room was spotless and they even took our luggage up for us as we had arrived early and left our bags at reception. It had a warm, cosy atmosphere with a log fire going in the evenings, and felt really welcoming.

This was easily the best hotel we’ve ever stayed at! We left our luggage pre check in so that we could explore Zermatt, and by the time we got back our room was ready (before the checkin time) and our luggage had already been delivered to our room. We loved the use of real keys instead of key cards, it sounds silly but it was a really fun touch to the whole experience. The room was super clean and very comfortable and our view of the Matterhorn was exceptional. The breakfast was wonderful and the staff were so kind! Our favorite part, however, was the sauna. We stayed during their fall shoulder season and had the space to ourselves for the entire time. They have four different saunas (herbal, Finnish, salt, and steam) and they were very well maintained and clean. We loved the option for a cold shock post sauna with the showers as well. It is also located perfectly All in all, a fabulous experience.