Property location was great. Bathroom seemed a bit outdated. We just got an unfriendly feeling from the afternoon staff as if we were an inconvenience to them any time we had a question about anything. The morning lady that was there for breakfast was very pleasant though.

This hotel had the perfect view and when you want to go into town, there's an elevator that leads you straight to the town level to walk around. When you have bags there is the free shuttle to and from the train station.

Es un muy buen hotel el personal s muy amable y te ayudan a pesar de los inconvenientes del idioma y sus instalaciones son muy buenas y la vista increible

高台にあってロケーションがよく部屋からの景色が素晴らしかった。またエレベータが利用できたので街への行き返りも便利でよかった。

Hotel muito bonito, localização privilegiada. Senti falta do ar condicionado (summer time is very hot!) Serviço de transfer oferecido poderia ser até as 21:00 (chegada do trem foi às 20:10, já não estava disponível o transfer)

Tout était parfait !

Hyggeligt hotel, dejlig pool, skønt værelse og udsigt, god service. God morgenmad! Eneste minus var at den tredje seng, som var en sovesofa, var meget hård og dårlig at ligge på.

Friendly staff. Excellent breakfast.

Brilliant location in Zermatt, great swimming pool for rainy days, great view of the Matterhorn. Staff were friendly and helpful.

Wonderful stay with friendly staff. Thank you!

We had a great time at the Alpenroyal. The property was clean and beautiful, the spa was amazing. The staff were friendly and helpful and breakfast was delicious. Location was perfect - the elevator was a surprise and helped getting around and our view was perfect!

Hotel muito caro para o que oferece, quartos simples, sem ar condicionado que no verão se torna abafado.

The hotel is amazing and has the best view of Zermatt mountain. I really enjoy my stay there with the family and the indoor pool is also very nice. Regarding breakfast, it was a bit too light for us, especially for kids, but otherwise great.

Great location for the view of Matterhorn. Uphill walk with luggage is a little challenging. Breakfast is very good.

The room and bathroom were clean and spacious. We had an excellent view of the Matterhorn from our balcony. The hotel was lovely and quaint. Well worth it.

깨끗하게 청소해 주고, 경치가 백만불

Das Zimmer hatte einen tollen Blick aufs Matterhorn . Ganz freundliches , herzliches Personal . Das Frühstücksbuffet sehr reichhaltig und lecker . Wir kommen wieder !

The lady and staff were super friendly. Enjoy my stay. Recommend

The rooms were comfortable with the beautiful views of the mountains. The breakfast was good, I just wish there was more variety from day to day( we stayed 5 days). The bathrooms were slightly outdated, it was hard taking a shower with a shower curtain without having the water spill on the floor. The room was spotless, and the cleaning crew did an amazing job every day cleaning the room. Location was very central to the lift and the center of Zematt. I felt that charging 5 CHF for use of the microwave was excessive as well as 3 CHF for ice. I don’t think I ever stayed in the hotel that did that. Front desk staff was very helptand pleasant. Overall, we had a very nice stay

Great service. Went above and beyond what was expected.